Business ProfileforAnything Wood Refinishing

I contacted **** from Anything Wood Refinishing in December of 2021. I was provided a quote of $550 to refinish a vintage desk. I accepted the quote and gave **** the desk and $250 cash deposit. In return I received a written contract dated 12/27/21 with the receipt of the cash deposit noted. Over the next year I contacted **** several times about the desk he had stated that there was a fire in his building and that the desk survived the fire, and that he would finish it. Multiple times I was told by **** that the desk was either close to being finished or that it was finished, however I was never able to retrieve the desk. He always had some sort of excuse. This went on throughout the year. My partner then reached out to **** via phone and texts to get an update and she received the same elusive answers - she would ask for updates and always be told it was in progress or almost done. On February 27th my partner sent him a text asking to resolve the issue within 10 days. There was no response. On March 9, 2023 we had enough. We texted **** asking for an update and return of the desk and to close out this issue. **** responded with Absolutely, I want to get this resolved, yet provided no additional information. We responded in text with We look forward to your update. Should we not receive the information to get this resolved today, we will assume that you are not intending to fulfill the contract or return the desk and deposit. We have not received any responses **** has taken our desk and money and has zero intentions of resolving this. Based on other BBB reports it seems to be how he operates. We would like our desk and deposit back. If the desk was damaged in the fire or by ****, then we would like reimbursement on the cost of the desk and our deposit returned. Either way, we want to resolve this issue and be made whole again.