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          Find a Location

          Paylocity Corporation has 8 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfilePaylocity Corporation

            Payroll Services
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1400 American Ln

            Schaumburg, IL 60173-5452

            Visit Website
            (888) 873-8205

            Business hours

            7:00 AM - 7:00 PM
            Business Hours
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            Closed
            Closed

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            Customer Reviews

            1.3/5

            Average of 43 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            74 complaints closed in last 3 years

            23 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/1/2013

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Paylocity Corporation is a cloud-based payroll and HCM software designed for small, medium, and large businesses.

            Products & Services

            Cloud-Based Payroll, HCM (Human Capital Management) Solutions, Web Pay (Payroll + HR), Web Time (Time & Attendance), Web Benefits (Online Benefits Enrollment)

            Business Details

            This is a multi-location business.

            Find a Location

            Paylocity Corporation has 8 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              1400 American Ln, Schaumburg, IL 60173-5452
              BBB File Opened:
              5/1/2001
              Years in Business:
              26
              Business Started:
              5/6/1998
              Business Incorporated:
              5/6/1998
              Accredited Since:
              4/1/2013
              Type of Entity:
              Corporation
              Hours of Operation

              Primary

              M:
              7:00 AM - 7:00 PM
              T:
              7:00 AM - 7:00 PM
              W:
              7:00 AM - 7:00 PM
              Th:
              7:00 AM - 7:00 PM
              F:
              7:00 AM - 7:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Mr. Steve Beauchamp, President & CEO
              Contact Information

              Principal

              • Mr. Steve Beauchamp, President & CEO
              Additional Contact Information

              Fax Numbers

              • (847) 956-1926
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              74 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/01/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Paylocity handling of denied *** claims. When a claim is denied, access to funds (my money that I pay in) is suspended until repayment is made. There is no period of time given to make the re-payment before suspension, and Paylocity claims that it then takes multiple days for payments to process and the card to clear which leads to inability to access care in that time. A period of time for repayment should be given if a claim is denied. Paylocity claims that "it's the bank" for the period of payment processing, but it states directly on the repayment form that it wont be processed until a stated future date decided by Paylocity, not the bank.
              Read More
              Read 73 More Complaints

              Customer Reviews

              43 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Sujit S

              10/10/2024

              Do not use, they are appauling. They fail to call back or action requests. Implementation staff and poor and the relationship/ account manager doesn't respond to emails, phone calls or internal messages from her co-workers who are trying to reach her on her behalf. Very poor and concerning levels of service.

              Paylocity Corporation Response

              10/11/2024

              Hello and morning *****, 

              I am sorry to hear this is the kind of experience that you are having with our internal teams.  I am already in the process of discussing this information with your assigned service leadership team.  They will be reaching out to you momentarily to get the communication started.  I will also be sure to follow up with them to confirm this takes place.

              Thank you, 

              **** ********
              EOS ************************************* Support

              Read 42 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

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