Business ProfileforMidwest Dental Sleep Center

I was diagnosed with Sleep apnea and tried using CPAP but unable to tolerate it. A friend suggested an oral appliance and my insurance gave me a name of a dentist that specialized in Dental Sleep. Saw the dentist, had maxillo-facial ** and had an impression done. Oral appliance was delivered, it was a technician who fitted it and instructions were given to me like how to make adjustments and a copy of the ** to be given to my regular dentist. On March, 2023, I had a sleep study done and the result showed it was not helping my sleep apnea, was told to go back to the office and this time a dentist checked the appliance and measured the fitting and was given instruction to do more adjustments that I followed. Another Sleep study was done on October 25, 2023 which showed that the oral appliance was not helping my sleep apnea. I called *****************************, the coordinator asking for a refund of what I paid but told me it is not possible. Why is it not possible, if you buy an equipment, electronics or anything and it is not working or you don't like it, you get a refund. It's not only the issue, they did not give the result of my ** which showed abnormality in my tooth #**, it took them 4 months when they delivered my oral appliance and handed me the result of the **. When I showed it to my regular dentist, I was told I had asymptomatic periodontitis with necrotic pulp and needed root canal and more endodontist expenses which probably could have been avoided had they given me the result in a timely manner. It's good I read the result and told my dentist, what could happened to me, get a systemic infection not knowing that I had that necrotic tooth and probably died? I am asking for a full refund of the money that I paid and refund the insurance company for what they paid. It would even be nice if they pay for what I paid the endodontist and the filling of my crown. My copay for the endodontist was $740 and the filling was $277.