Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Carle - Urbana on Windsor has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCarle - Urbana on Windsor

    Clinic

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers adult medicine, dermatology, family medicine, geriatrics, lab services, women's services, pediatrics, psychology & psychiatry, reproductive medicine, and radiology services.

    Business Details

    Location of This Business
    1818 E Windsor Rd, Urbana, IL 61802-9566
    BBB File Opened:
    9/8/2011
    Alternate Business Name
    • Carle Clinic
    • Carle Foundation Hospital
    • Carle Physician Group
    • Carle Foundation Physician Services
    Business Management
    • Ms. Melisa Bennett, Manager of Customer Service Department
    Contact Information

    Principal

    • Ms. Melisa Bennett, Manager of Customer Service Department

    Customer Contact

    • Ms. Melisa Bennett, Manager of Customer Service Department

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jacy L

    1 star

    01/17/2024

    The providers gaslight patients, especially female patients and neurodivergent patients. The providers gaslight female and neurodivergent parents of pediatric patients. The providers and corporation as a whole is biased based on religious beliefs, cultural beliefs, gender identity, gender roles, and gender stereotypes, disability, neurodivergence, and sexuality. The providers do not communicate with patients and do not provide education to the patients. The Carle corporation as a whole treats patients as less than human. Patients have lost careers and more due to their falsified charting. The providers lack evidence-based care and education in what they are calling patient health. What they are providing is nothing like patient care or patient health. The providers have misdiagnosed patients due to lack of evidence of the diagnosis and refused to properly care for their error in this misdiagnosis. Providers have significantly delayed care for patients causing harm for patients, this is especially true for female patients and pediatric patients. The providers have no training in appropriately recognizing patients and parents of patients who are neurodivergent and therefore have treated these individuals with great bias. Dismissing the concerns, questions, and refusing to provide care and falsely claiming them as unstable rather than providing evidence based quality patient care for the patients within the parameters of the practice they focused on missing information due to how the neurodivergent patient/parent addressed the provider which was not like a typical person. There is great concern with the implicit and explicit bias, oppression, and marginalization of neurodivergent individuals that causes great harm to their care and the care of their children.

    Local BBB

    BBB of Central Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.