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Find a Location

BW/Cook Service Experts has 117 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBW/Cook Service Experts

    Heating and Air Conditioning
    BBB accredited business
    Looking for more information? Access the headquarters listing for Service Experts Heating & Air Conditioning
    Read more
    The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

    At-a-glance

    Customer Reviews

    2.65/5stars

    All customer reviews and complaints are handled by the BBB where the company is Headquartered or a central customer processing location.

    Average of 423 Customer Reviews

    Customer Complaints

    531 complaints closed in last 3 years

    220 complaints closed in last 12 months

    All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

    BBB Rating & Accreditation

    Accredited Since: 10/12/2000

    Years in Business: 28

    This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

    View HQ Business Profile

    Overview

    The Service Experts Heating & Air Conditioning family of contractors consists of more than 100 locations across North America. The company services the heating and cooling needs of residential homeowners and commercial businesses in all areas of indoor environment control, such as: air filtration and purification, furnaces and air handlers, air conditioners, heat pumps, boilers, solar HVAC systems, thermostats and water heaters. The company services all brands for repair service, maintenance, sales and installation. Additional services vary by location and may include plumbing, duct cleaning, attic insulation, fireplaces and geothermal heating.

    Products & Services

    Heating & AC systems, inspections, maintenance, sales, equipment installation, warranties and service plans. Air Quality solutions, including every type of air filter, air cleaners, humidification control, fresh air ventilators and duct sealing. In business since 1964. Specializing in residential and light commercial heating and air conditioning, replacement and service. Also new contruction on custom homes. Plumbing
    AC Repair
    Heating Repair
    Commercial HVAC Services
    Tankless Water Heaters
    Leak Detection
    Water Softeners
    Air Conditioning Installation
    Furnace Maintenance
    Radiant Barriers
    Backflow RPZ testing
    Ejector Pumps
    Garbage Disposal Repair

    Business Details

    Location of This Business
    1835 Leer Dr, Elkhart, IN 46514-5447
    Headquarters
    1840 N Greenville Ave STE 128, Richardson, TX 75081-1874
    BBB File Opened:
    1/1/1952
    Years in Business:
    28
    Business Started:
    3/1/1996
    Business Started Locally:
    1/1/1911
    Business Incorporated:
    12/20/2004
    Accredited Since:
    10/12/2000
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Cook Heating & Air Conditioning
    • Service Experts Heating & Air Conditioning, LLC
    Business Management
    • Mr. Rob Comstock, President
    • Ms. Lisa Lange, Senior Marketing Manager
    • Mr. Greg Worley, Regional Vice President
    • Mr. Mike Biederman, Vice President of Operations
    Contact Information

    Customer Contact

    • Mr. Rob Comstock, President
    • Ms. Lisa Lange, Senior Marketing Manager
    • Mr. Greg Worley, Regional Vice President
    • Mr. Mike Biederman, Vice President of Operations
    Additional Contact Information

    Fax Numbers

    • (574) 293-4715
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Local BBB

    BBB Serving Northern Indiana

    BBB Reports On

    BBB reports on known marketplace practices.

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