Business ProfileforUSA Insulation of Indianapolis

Had someone come to give us quote from *** insolation beginning of January 2024. Very pushy. Stated we needed to decide and schedule that night or we would loose out on $1,000-2,000 in discounts if we wanted to wait and think about it then schedule at a different time. I had a horrible gut feeling but instead of listening to my own gut we decided to schedule with them and not get more quotes elsewhere. They stated they are the only company that does this type of insulation. They stated it would fill the entire wall cavity, and if we had any issues they would come out with an X-ray and add more, no big deal. A couple weeks later they came out did the work. Left a mess of nails, I had to call and have them come back out with a magnet to pick them up. ***************** that came back to do it wanted to show me they had nails left behind but they pulled up others too. Ok, that's fine, but their mess left wasn't ok. We were told the smell of the insulation would only last a brief time and once the insulation set up we would see a 50% change in our heating and cooling bills. And we wouldn't have the cold drafts coming in anymore. 2 months later we can still smell it in certain rooms. We still have a draft coming in the whole back side and the sides of our home. Air still coming in through our electrical outlets. We have called multiple times to get someone out here to X-ray our walls and then to fill more, or at least follow up on their so called warranty. Every time we get a new excuse. Internet is down, phones are down, they will get ahold of someone then call us back. Last call week of 3/10/2024 we were told someone would be out either Monday or Tuesday week of 3/17/2024 to X-ray, they will call us to make sure we are home and then we were also told during the same phone call they would be back on Friday 3/22/2024 to fill more. Monday and Tuesday went by, no calls, no one showed. Waited all day both days. Nothing. Friday came along, waited all day still no one has shown up.