Business ProfileforBob's Construction

I wish that I had read these reviews before contacting this company. They were contacted as they replaced our roof 13 years ago. An appointment was set up and unfortunately, the crew member did not show. I called the company owner and he came out the following day and inspected the roof. Was told it did not need to be replaced but that the damage was probably from an animal. It took several weeks to finally get someone from the company to come out. A quote was received on 9/23.. I'm not knowledgeable in construction but part of the contract said to repair OSB hole. I thought that this was the area behind the gutters. Crew member did additional repairs that were not in the contract (I thanked him) and he replaced the shingles that I already had. My son looked at the area after work and found that the area behind the gutters was not repaired. I called the company owner to let him know that the repairs I believed that were requested were not completed. Photos were sent to the company. That was the last time I heard from the company owner directly. After that, I called the company once for 3 weeks in a row and no response from the owner. The 4th communication was via email and the secretary/office manager said that she would relay the message to the owner. Still no response from the owner. The contract was written 9/23 and it is now 11/21 and no resolution or response has been made. I feel that I was taken advantage of and now I have to start from scratch to get estimates since the soffitt or whatever that area is called is still not repaired and could possibly have more damage in that area.