Business ProfileforGuardian Relocation

Our experience with Guardian Moving / Atlas *** Lines ************, IN ***************, ** in 9/21 Details are available on request, but bullet points you will want to review before using this company. I am happy to provide pictures, correspondence, timeline and all supporting documentation showing the reasons you SHOULD NOT DO BUSINESS WITH THIS COMPANY.1. Over $8,000 is damages and missing items despite purchasing full coverage replacement insurance our offer to make it right is $425.00 2.Told our belongings would be shipped together. In fact, they were combined into two shipments with other clients, arriving at different times without documentation other than a faded form I could take a picture of.3.Individually placed bar codes on each item, however, THEY DO NOT SCAN THEM . There is no way to trace missing material Among missing items: 2 office chairs at over $2,000 value, 2 sets of bed rails, 1 ladder ($350) 4.This company hired 3rd party unloaders whose carelessness resulted in over $2,000 of damage directly as a result of how they placed the furnishings in the storage unit. (2 year old King ******** destroyed by (1) Not protectively wrapping and (2) by placing a pressure washer on its side leaking oil over the mattress). What level of education does it take to assume mechanical items should be placed UPRIGHT ???5.Destroyed a table (with a $4,000 replacement value) by removing stability bar but not the legs. Despite a replacement policy they offered $450 to repair6.Claim originally placed in mid September. Received offer on ***** after numerous phone calls & emails all unreturned. In the meantime, we were forced to continue to pay $250+ in storage fees while they took their, siting if we moved the items the claim would be void.