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          Find a Location

          Centra Credit Union has 11 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Centra Credit Union

              1990 Charlestown New Albany Rd Jeff, IN 47130-8127

            • Centra Credit Union

              2150 State St New Albany, IN 47150-4923

            • Centra Credit Union

              1351 Veterans Pkwy Clarksville, IN 47129-7747

            • Centra Credit Union

              1430 N National Rd Columbus, IN 47201-5577

            • Centra Credit Union

              281 N Gardner St Scottsburg, IN 47170-1307

            Business ProfileCentra Credit Union

            Credit Union
            Multi Location Business

            Contact Information

            1990 Charlestown New Albany Rd

            Jeff, IN 47130-8127

            Visit Website
            (812) 246-0697

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 84

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Centra Credit Union has 11 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Centra Credit Union

                1990 Charlestown New Albany Rd Jeff, IN 47130-8127

              • Centra Credit Union

                2150 State St New Albany, IN 47150-4923

              • Centra Credit Union

                1351 Veterans Pkwy Clarksville, IN 47129-7747

              • Centra Credit Union

                1430 N National Rd Columbus, IN 47201-5577

              • Centra Credit Union

                281 N Gardner St Scottsburg, IN 47170-1307

              Location of This Business
              1990 Charlestown New Albany Rd, Jeff, IN 47130-8127
              BBB File Opened:
              7/10/1990
              Years in Business:
              84
              Business Started:
              1/1/1940
              Business Started Locally:
              1/1/1940
              Business Incorporated:
              1/1/1940
              Type of Entity:
              Corporation
              Business Management
              • Ms. Stephanie Cunningham, VP Risk Management
              Contact Information

              Customer Contact

              • Ms. Christy Lee
              • Ms. Mary Ritchie
              • Mr. Nathan Eckert
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/18/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I have never had an account with Centra credit Union and reached out for proof of account and they could not provide I would like this removed off my credit report immediately they have also not Provided contract for this account
              Read More
              Read 1 More Complaints

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              David B

              04/21/2024

              My financing for my lease through Ed Martin Toyota located in Noblesville, IN, is currently through Centra Credit Union. Their customer service is absolutely terrible. You cannot reach anyone through their phone system and when you leave a message on their primary website using the Contact option, no one ever gets back with you. The account I am using through them for online lease payments is not currently working, and no one has replied back to me as to why I am now having a generic 'error' message when trying to pay online. They'll take your money for sure, but will not provide any customer service. Worthless.

              Centra Credit Union Response

              04/25/2024

              Thank you for contacting us.  During our investigation of the incident, we discovered that we did respond to your request via email on the same day as the request.  However, because the request came to us through our third-party vendor, when we responded, the email was forwarded to our third-party vendor, not to you.  We apologize for any inconvenience this may have caused.  The email has since been forwarded to you with information about your request.  If you need further assistance, please contact us at 1-800-232-3642, and we will be happy to help you in any way we can.   Thank you for being a valued member of Centra!
              Read 1 More Customer Review

              Local BBB

              BBB serving Greater Kentucky and South Central Indiana

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