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          Find a Location

          Genesis Health Clubs has 59 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Genesis Health Clubs

              6100 E Central Ave STE 3 Wichita, KS 67208-4237

            • Genesis Health Clubs

              1830 S 9th St Salina, KS 67401-5633

            • Genesis Health Clubs

              412 E 30th Ave Hutchinson, KS 67502-2413

            • Genesis Health Clubs

              4007 S 145th Plz Omaha, NE 68137-5406

            • Genesis Health Clubs

              1212 N 102nd Ct Omaha, NE 68114-2192

            Business ProfileGenesis Health Clubs

            Health Club
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            6100 E Central Ave STE 3

            Wichita, KS 67208-4237

            Get Directions
            Visit Website
            (877) 681-3019

            Customer Reviews

            1.77/5

            Average of 77 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            196 complaints closed in last 3 years

            56 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Genesis offers a well rounded fitness experience in the Midwest region. Each gym provides cardio and weight training equipment, group fitness classes, personal trainers, yoga, Pilates and much more.

            Products & Services

            This company offers a well rounded fitness experience. They provide cardio and weight training equipment, group fitness classes and personal trainers.






            Business Details

            This is a multi-location business.

            Find a Location

            Genesis Health Clubs has 59 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Genesis Health Clubs

                6100 E Central Ave STE 3 Wichita, KS 67208-4237

              • Genesis Health Clubs

                1830 S 9th St Salina, KS 67401-5633

              • Genesis Health Clubs

                412 E 30th Ave Hutchinson, KS 67502-2413

              • Genesis Health Clubs

                4007 S 145th Plz Omaha, NE 68137-5406

              • Genesis Health Clubs

                1212 N 102nd Ct Omaha, NE 68114-2192

              Headquarters
              6100 E Central Ave STE 3, Wichita, KS 67208-4237
              BBB File Opened:
              9/1/1991
              Years in Business:
              38
              Business Started:
              8/1/1986
              Business Incorporated:
              8/8/1986
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Genesis Health Club, Inc.
              Business Management
              • Rodney Steven II, President
              • Ryan Brooks, CFO/VP of Finance
              • Mike Racine, VP of Facility Operations
              • Jake McCabe, Vice President of Marketing
              • Contact, Company Contact
              Contact Information

              Principal

              • Rodney Steven II, President

              Customer Contact

              • Rodney Steven II, President
              • Ryan Brooks, CFO/VP of Finance
              • Mike Racine, VP of Facility Operations
              • Jake McCabe, Vice President of Marketing
              • Catie Bienler, Member Services Representative
              • Contact, Company Contact
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Need to get in shape? BBB has tips for joining a gym

              Customer Complaints

              196 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/11/2024

              Complaint Type:
              Order Issues
              Status:
              Answered
              My family signed a lifetime contract nearly 15 years ago. This summer, my mom tried to pay for our whole bill, but they said mine wasn’t due yet. Turns out it was, and they’ve since voided my account and increased my rate by an additional $35 a month. I was never notified that my contract was due, and they even admitted that they sent the notification letter to the wrong address. They also stated that I would’ve only had 3 days to renew my contract. The higher ups refuse to return my calls, stating that the VP of Sales “doesn’t talk to customers”, but they won’t let the regional managers restore my account. We’ve had a membership for 15 years.
              Read More
              Read 195 More Complaints

              Customer Reviews

              77 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jacqueline K

              10/23/2024

              Predatory business practices. They ignored cancellation requests repeatedly, trapping you in payment plans. No one answers the phone or gets back to you. They do everything they can to keep you paying.
              Read 76 More Customer Reviews

              Local BBB

              BBB of Midwest Plains

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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