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Find a Location

Barnett Heating & Air, Inc. has 1 locations, listed below.

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    Business ProfileforBarnett Heating & Air, Inc.

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 1/1/2019

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Barnett Heating & Air, Inc. provides comprehensive heating, cooling and ventilation services to commercial and residential customers. 

    Business Details

    Location of This Business
    104 Spring Circle Rd., Berea, KY 40403-9506
    BBB File Opened:
    5/25/2010
    Years in Business:
    31
    Business Started:
    5/1/1993
    Business Started Locally:
    5/1/1993
    Business Incorporated:
    12/27/1999
    Accredited Since:
    1/1/2019
    Type of Entity:
    Corporation
    Business Management
    • Mr. Michael W. Barnett, President
    • Mrs. Mary Beth Barnett, Board Secretary
    Contact Information

    Principal

    • Mr. Michael W. Barnett, President
    • Mrs. Mary Beth Barnett, Board Secretary

    Customer Contact

    • Mr. Michael W. Barnett, President
    • Mrs. Mary Beth Barnett, Board Secretary
    Additional Contact Information

    Fax Numbers

    • (859) 986-6181
      Other Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mona H

    1 star

    07/30/2022

    Mr Barnett promised he would cover the lines to our split levels on the outside of our house when I hired home to put split levels in our house. He did not return to finish the job. I approached his wife in person and with phone calls. The answer was always the same. "We will come by and see what we can do". They ask me to finish paying them the last day they were here. I went to their office and paid in full thinking they would return to finish the job. They did not. I live on Boone Street in Berea KY. Feel free to call me or drive by and see the nasty insulation hanging on the side of my house and what horrible job they left behind. I ask them to clean the inside of my vents. They sent Josh out to do the job. He removed the inner vent , sprayed them off and replaced them. He took 4 hrs to do so and it cost me $250.00 because he could not put the vents in correctly. Incompetent! At this time he notified Mr Mike Barnett, the owner of the company and he was angry about me asking to put covers on the insulation! Josh at this time promised to come back and cover the insulation. Needless to say this was during the winter months and it is August now and nothing has been done!!!! I will never ask them to do anything else and would not recommend them to an enemy! The work was terrible and the lies after lies was the worse part of the interaction with them!

    Local BBB

    BBB serving Greater Kentucky and South Central Indiana

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