Business ProfileforSkaggs R V Outlet

We dropped off our class A motorhome on Monday October 24th. We requested AC service/maintenance, oil change, slide seal maint/service. In addition we had a minor extended warranty punch list which included, Seals on both toilets needed replaced, Anderson valve in wet bay needed replaced, two drawer latches needed replaced, and main door lock needed replaced. NONE of which were done. Over 9 weeks later we were out of time and had to pick it up. Only items that were completed as far as we can tell; was the oil change and one drawer latch. When we followed up over the 9 week period we were told “they were waiting on parts”. Since they had it so long we requested the lines to be “blown out”, then we requested winterizing before temps plummeted. The winterizing wasn’t done, our water filter housing burst and so did the strainer site glass on the water pump, which resulted in a drive an hour away for parts. On board tools were also stolen from the “locked” basement in which they took no ownership in and as a matter of fact insulted my husband on the brand that he had. (Craftsman) Stating that “we didn’t lose much.” We were told that they have issues with homeless and “winos” breaking into the RV’s and even stealing catalytic converters. Also, we were told that the RV lock keys are universal and that there are “plenty of keys” out there…. Our final work order said “issue with the toilets could not be recreated” (so not a parts issue). If the vacuflush would have been turned on, the problem with the toilet would be obvious. Once at our site in FL, we did some research, ordered toilet seal kits ($40) received them in a few days and repaired one toilet other toilet was just loose at the seal. We repaired the Anderson valve with a new cartridge for $30.