Business ProfileforOG Cleaning Service, Inc.

I used this business on two occasions for a house cleaning service. The first time they fell short. The cleaner stated they were there for six hours and they never cleaned the basement, vacuumed the main floor or dusted. I paid 200.00 for this service. The owner, Patrick M*****, stated he would send his best cleaner next time and charge half price. The next time the cleaner cleaned well but she ruined my stainless steel handles on my oven and my microwave. This was on January 20, 2022. I think she noticed that the coating was coming off because she asked what I normally use because she was having a hard time getting it clean. Whatever cleaner she used also bleached my painted cabinets and island. Patrick tried to state my stainless steel cleaner that we’ve used many times did the damage but it took paint off the side of the island where no appliances are located. I provided the stainless steel cleaner I used and she used that on the refrigerator that isn’t ruined. I have requested that the handles be fixed as the appliances are only two years old with a life expectancy of 13-15 years. The handles for the oven per the manufacturer are unavailable. He found a website with a poor trust pilot rating that stated they had the handles. I have spent hours searching for replacement handles from a reputable website and have been unable to locate them. I asked him to come out to look at them or to hire a handy man and he has refused. I am not going to risk fraudulent activity by ordering from a company that isn’t trusted so I asked him to order them. The company needs to right their wrong and make it so my appliances are in the same condition they were before the cleaner destroyed them by whatever means possible. The pictures don’t do the damage justice and are far worse in person. I gave the company ample time to correct this issue. He offered me 200.00 for handles that could be ordered from a website that wasn’t credible. The manufacturer ** states they are unavailable.