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          Preferred Appliance Repair has 1 locations, listed below.

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            Business ProfilePreferred Appliance Repair

            Appliance Repair

            Contact Information

            1020 W Main St

            Lexington, KY 40508-2012

            Visit Website
            Email this Business
            (844) 769-5046

            Customer Reviews

            3.44/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            1020 W Main St, Lexington, KY 40508-2012
            Email this Business
            BBB File Opened:
            3/29/2021
            Business Management
            • Mr. Donnie Prather, Owner
            Contact Information

            Principal

            • Mr. Donnie Prather, Owner

            Customer Contact

            • Mr. Donnie Prather, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/29/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I had a repairman come over to fix my washer. He was very very nice and efficient but he leaned into my blower fan button and it broke on my furnace. He told the management that he didn't hear anything pop. I had this furnace since 1982, the plastic white button sticks out of the box about 1/2 inch. I had it on automatic. Now I can't get it repaired. My blower continues to run and I have the power shut off because I don't want it running all the time. The management is not taking any responsibility for this. It could happen to anyone. I would like for them to repair it.
            Read More
            Read 2 More Complaints

            Customer Reviews

            9 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Kimberly D

            06/05/2024

            PAR serviced my washing machine and got it up and running. Mike was polite, showed me all of the problem parts, and fixed the machine in a timely manner on the second trip. The only reason he couldn't repair it on the first trip was because he had used the only "hub drive" he had on his truck earlier that day. He rescheduled for today, was prompt in advising me when he would arrive, and did a neat job in my very small laundry room. I will be calling Preferred Appliance Repair for all my appliances should they fail in the future!

            Preferred Appliance Repair Response

            06/06/2024

            Thanks for your great review. Mike is an outstanding employee. We really appreciate you taking the time to share your expreience.
            Read 8 More Customer Reviews

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