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Complaint Details
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Initial Complaint
07/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I hired Coit to clean our ducts in January. They damaged the ceilings around the vents in several areas of my home. I contacted them and was promised that someone would come and fix the damage. I emailed the Louisville manager who assured me that ***** the local Lexington manager would call me and take care of the damage. I have spoken with **** several times through phone and text and again was assured they would be coming to fix it. It has now been 6 months and I still have not heard from **** about someone coming t fix the damage. I even told him I was going to file a complaint with the BBB and he said he would take care of it. I have no choice but to file a complaint so I can get my ceilings fixed.
Business response
07/29/2023
Thisnis being handled
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1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.