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          Find a Location

          Coit Cleaning & Restoration has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileCoit Cleaning & Restoration

            Carpet and Rug Cleaners
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2730 Crittenden Dr

            Louisville, KY 40209-1114

            Visit Website
            (502) 636-1401

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/1/1978

            Years in Business: 74

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            We handle all of your home and office cleaning needs: floor care, HVAC, upholstery cleaning and emergency restoration.

            Products & Services

            This company offers carpet, upholstery, drapery & duct cleaning services.

            Business Details

            This is a multi-location business.

            Find a Location

            Coit Cleaning & Restoration has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              2730 Crittenden Dr, Louisville, KY 40209-1114
              BBB File Opened:
              2/1/1976
              Years in Business:
              74
              Business Started:
              4/7/1950
              Business Started Locally:
              4/7/1950
              Business Incorporated:
              4/7/1952
              Accredited Since:
              5/1/1978
              Type of Entity:
              Corporation
              Business Management
              • Mr. Mark Krish, President
              • Mr. Jeff Reedus, General Manager
              • Mr. Jake Krish, Operations Manager
              Contact Information

              Principal

              • Mr. Mark Krish, President

              Customer Contact

              • Mr. Mark Krish, President
              Additional Contact Information

              Fax Numbers

              • (502) 636-1327
                Other Fax
              • (859) 620-1881
                Other Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Dirty carpet? What to know before you hire a carpet cleaning service

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/19/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I hired Coit to clean our ducts in January. They damaged the ceilings around the vents in several areas of my home. I contacted them and was promised that someone would come and fix the damage. I emailed the Louisville manager who assured me that ***** the local Lexington manager would call me and take care of the damage. I have spoken with **** several times through phone and text and again was assured they would be coming to fix it. It has now been 6 months and I still have not heard from **** about someone coming t fix the damage. I even told him I was going to file a complaint with the BBB and he said he would take care of it. I have no choice but to file a complaint so I can get my ceilings fixed.
              Read More

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Kathy J

              07/07/2022

              Paid $850 for ductwork cleaning/cleaning solution/A-coil cleaning for a 1200 sf home w basement inherited from elderly family member. There was a foul smell that didn't go away despite spending that much, and i needed to know why and how to get rid of it. The customer service rep who took my call to ask them to come back a second time was very rude and started arguing with me about the price (she was wrong) and that they couldn't guarantee there would be a clean smell after they cleaned. I asked for a manager and she refused and told me I was yelling at her and refused to tell me her name and then hung up on me. I called back and got another person who also was not pleasant and said she would refer to a manager but one never called me back. She did schedule another cleaning but I have completely lost my confidence in their company, and will tell all the laboratories here who recommended them what kind of pitiful service I got. COIT always had a good name before in my book but unfortunately no more.

              Coit Cleaning & Restoration Response

              08/09/2023

              Ms. J******** thanks for making us aware of this, we apologize for your less than perfect experience with our services, please know a manager with reach out to assist in resolving these issues.

              Local BBB

              BBB serving Greater Kentucky and South Central Indiana

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