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Find a Location

BMS, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • BMS, LLC

      null Louisville, KY 40243-2810

      BBB Accredited Business
    • BMS, LLC

      PO Box 43653 Louisville, KY 40253-0653

      BBB Accredited Business

    Business ProfileforBMS, LLC

    Employee Benefits Insurance
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 3/1/2000

    Years in Business: 29

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Third Party Administrator for Section 125 Plans, Flexible Spending Accounts, Health Reimbursement Arrangements, Health Savings Accounts and COBRA Administration.

    Products & Services

    TPA for 125 Plans, FSAs, HRAs, HSAs, COBRA Administration

    Business Details

    This is a multi-location business.

    Find a Location

    BMS, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • BMS, LLC

        null Louisville, KY 40243-2810

        BBB Accredited Business
      • BMS, LLC

        PO Box 43653 Louisville, KY 40253-0653

        BBB Accredited Business
      Location of This Business
      Louisville, KY 40243-2810
      BBB File Opened:
      12/8/1999
      Years in Business:
      29
      Business Started:
      7/31/1995
      Accredited Since:
      3/1/2000
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 523708 for this business, issued by Kentucky Department of Insurance

      These agencies may include:

      Kentucky Department of Insurance

      215 W. Main Street

      Frankfort KY 40601

      (800) 595-6053

      Fax: (502) 5642669

      https://doi.ppr.ky.gov/kentucky/

      BBB records show a license number of 354231 for this business, issued by Kentucky Department of Insurance

      These agencies may include:

      Kentucky Department of Insurance

      215 W. Main Street

      Frankfort KY 40601

      (800) 595-6053

      Fax: (502) 5642669

      https://doi.ppr.ky.gov/kentucky/

      BBB records show a license number of 523708 for this business, issued by Kentucky Department of Insurance

      These agencies may include:

      Kentucky Department of Insurance

      215 W. Main Street

      Frankfort KY 40601

      (800) 595-6053

      Fax: (502) 5642669

      https://doi.ppr.ky.gov/kentucky/

      Type of Entity:
      Corporation
      Alternate Business Name
      • Benefit Marketing Solutions
      Business Management
      • Ms. Lori M. Prewitt, President
      Contact Information

      Principal

      • Ms. Lori M. Prewitt, President

      Customer Contact

      • Ms. Lori M. Prewitt, President
      Additional Contact Information

      Fax Numbers

      • (502) 244-1162
        Primary Fax

      Email Addresses

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jeri S

      1 star

      08/13/2024

      I found BMS customer service to be horrible. I was hung up on because I told the rep. that she was incorrect about something. Will not use the company next year and have advised HR of issues so that we can hopefully use a different company for the next calendar year.

      BMS, LLC Response

      08/24/2024

      BMS takes pride in providing quality customer service to our clients and their employees. BMS Management has discussed this situation with the Employer of Jeri Simmons and confirmed their internal processes for informing the employees of the IRS rules and regulations of use of an FSA. Our documentation of the exchanges with this individual are much different than what was articulated here, sparking the participant to go to the extreme of putting a bad review of BMS. By signing her participation form and activating card usage, the participant acknowledges their responsibility for use of the Accounts. We hope going forward that use of the BMS website by the participant to notify them of account requirements will be used to make sure their experience with the FSA is much better than they have detailed.

      Local BBB

      BBB serving Greater Kentucky and South Central Indiana

      BBB Reports On

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