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            Business ProfileRobbins Heating & AC Co., Inc.

            Heating and Air Conditioning
            BBB accredited business

            Contact Information

            4015 Contractors Court

            Louisville, KY 40213

            Visit Website
            Email this Business
            (502) 964-5936

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/1/1980

            Years in Business: 80

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            4015 Contractors Court, Louisville, KY 40213
            Email this Business
            BBB File Opened:
            8/1/1980
            Years in Business:
            80
            Business Started:
            1/1/1944
            Accredited Since:
            8/1/1980
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of HJ01725 for this business, issued by Kentucky Department of Housing

            These agencies may include:

            Kentucky Department of Housing

            101 Sea Hero Road

            Frankfort KY 40601

            BBB records show a license number of HJ01725 for this business, issued by Kentucky Department of Housing

            These agencies may include:

            Kentucky Department of Housing

            101 Sea Hero Road

            Frankfort KY 40601

            BBB records show a license number of HJ01725 for this business, issued by Kentucky Department of Housing

            These agencies may include:

            Kentucky Department of Housing

            101 Sea Hero Road

            Frankfort KY 40601

            BBB records show a license number of HJ01725 for this business, issued by Kentucky Department of Housing

            These agencies may include:

            Kentucky Department of Housing

            101 Sea Hero Road

            Frankfort KY 40601

            Type of Entity:
            Corporation
            Business Management
            • Mr. Jack Robbins, President
            • Mr. Kevin Robbins, Vice President
            Contact Information

            Principal

            • Mr. Jack Robbins, President
            • Mr. Kevin Robbins, Vice President

            Customer Contact

            • Mr. Kevin Robbins, Vice President
            Additional Contact Information

            Fax Numbers

            • (502) 964-4568
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            PHILIP H

            09/06/2024

            Today, 9/6/2024, my wife got home a discovered our AC had stopped working and the temperature was above 80 degrees in our home. At 3:30pm she called Robbins Heating & Air here in the Louisville KY area to have a technician come out and fix our unit. We have had a service contract with them for years, bought a whole new unit from them about 5 years ago as well basically we have used them for all our heating and air needs. My wife checked with the company representative repeatedly as was told a tech would be out soon. At about 7pm their phone went straight to voice mail and as of 8:30pm still Nobody has shown up. They advertise that they are open 24 hours and have emergency service but here we are still waiting and only able to leave voice messages on their phone. Needless to say time to find a new company that will do what they say and what they advertise.

            Robbins Heating & AC Co., Inc. Response

            09/09/2024

            Mr Hedrick, My service tech assured the office that he was on the way to this call. I wasn't aware that he didn't complete the work order until the next morning when I took the messages off of the answering service. I called Mrs Hedrick around 8:30 am and did the repairs later that morning. I have dealt with my tech and will make sure this doesn't happen again. I can give you my direct number if you want. Sorry for what happened. Sincerely Kevin Robbins Owner/manager

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