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Find a Location

Halloween Express.com has 13 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Halloween Express.com

      302 N Main St Owenton, KY 40359-1406

    • Halloween Express.com

      1387 E New Circle Rd Ste 110 Lexington, KY 40505-4262

    • Halloween Express.com

      6900 Morris Estate Dr Charlotte, NC 28262-4259

    • Halloween Express.com

      4601 Eastgate Blvd Cincinnati, OH 45245

    • Halloween Express.com

      7664 Voice of America Center Dr West Chester, OH 45069

    Business ProfileforHalloween Express.com

    Costume Accessories
    Multi Location Business

    Additional business information

    Additional Info:
    This Halloween Express report contains all complaints processed against Company Owned store locations (as listed on this report under the 'Locations' button above) and any complaints regarding online purchases made through their websites. Any additional Halloween Express locations are Franchise locations and each Franchise location maintains a separate report. To search for a Franchise location go to www.BBB.org and click on "Check Out a Business or Charity".
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Halloween Express.com has 13 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Halloween Express.com

        302 N Main St Owenton, KY 40359-1406

      • Halloween Express.com

        1387 E New Circle Rd Ste 110 Lexington, KY 40505-4262

      • Halloween Express.com

        6900 Morris Estate Dr Charlotte, NC 28262-4259

      • Halloween Express.com

        4601 Eastgate Blvd Cincinnati, OH 45245

      • Halloween Express.com

        7664 Voice of America Center Dr West Chester, OH 45069

      Location of This Business
      302 N Main St, Owenton, KY 40359-1406
      BBB File Opened:
      3/8/2005
      Years in Business:
      34
      Business Started:
      1/1/1990
      Business Incorporated:
      12/22/2003
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Halloween Express
      • TomSmithChristmasCrackers.com
      • Asadart, LLC
      • SexyLingerieShop.com
      • Asadart E-Commerce Specialty Shops
      • Caroline Street, LLC
      • We Mean Halloween, LLC
      Business Management
      • Mr. Brad Butler, COO
      Contact Information

      Principal

      • Mr. Brad Butler, COO

      Customer Contact

      • Mr. Brad Butler, COO
      • Ms. Holly Bowling, Vice President
      Additional Contact Information

      Fax Numbers

      • (859) 818-0802
        Primary Fax
      • (502) 484-0377
        Other Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lauren B

      1 star

      09/20/2023

      If I could give them 0 stars I would. I ordered in late July a "worm" costume and ended up receiving the item within a reasonable amount of time. I paid for the item and had already thrown away all paperwork. Fast forward to mid-August and I receive an invoice in the mail for the exact amount I had already paid. Then a couple of weeks go by and the charge for my order comes out again. I have tried emailing them twice and have tried calling as well, to no avail. I'm close to disputing the charge with my bank to get my money back. Would not recommend buying from them as they could possibly charge you multiple times. And who knows? Maybe they'll feel frisky and charge me more in the future.

      Local BBB

      BBB serving Greater Kentucky and South Central Indiana

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