Business ProfileforAbound Federal Credit Union
At-a-glance
Customer Complaints
20 complaints closed in last 3 years
6 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 3939 S Dixie Blvd, Radcliff, KY 40160-5113
- BBB File Opened:
- 5/1/1976
- Years in Business:
- 74
- Business Started:
- 1/1/1950
- Business Started Locally:
- 1/1/1950
- Date of New Ownership:
- 7/3/2020
- Business Incorporated:
- 1/1/1950
- Accredited Since:
- 1/1/1985
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of active for this business, issued by National Credit Union Administration
These agencies may include:
National Credit Union Administration
1775 Duke Street
Alexandria VA 22314
Fax: (703) 5186409
- Type of Entity:
- Corporation
- Hours of Operation
Primary
- M:
- 9:00 AM - 5:00 PM
- T:
- 9:00 AM - 5:00 PM
- W:
- 9:00 AM - 5:00 PM
- Th:
- 9:00 AM - 5:00 PM
- F:
- 9:00 AM - 5:00 PM
- Sa:
- 9:00 AM - 2:00 PM
- Su:
- Closed
- Business Management
- Mr. Raymond H. Springsteen, CEO
- Mr. Marc Prasch, Chief Member Experience and Operations Officer
- Ms. Shelley Mitchell, Chief Risk and Knowledge Officer
- Mr. Jacob Keith, Risk and Legal Manager
- Contact Information
Customer Contact
- Ms. Shelley Mitchell, Chief Risk and Knowledge Officer
Customer Complaints
20 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
12/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
15 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
David G
1 star08/14/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.