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Business ProfileforAAA Rent All

Tool Rental

Multi Location Business

Related Categories

Products & Services

This company offers rental of various types of products.

Business Details

This is a multi-location business.

Location of This Business

11189 Airline Highway, Baton Rouge, LA 70816

BBB File Opened:

1/8/1976

Years in Business:

51

Business Started:

1/1/1973

Licensing Information:

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 00852240 for this business, issued by EBRP Department of Tax & Revenue

These agencies may include:

EBRP Department of Tax & Revenue

222 St Louis Street, Room 404

Baton Rouge LA 70802

BBB records show a license number of 00184928 for this business, issued by EBRP Department of Tax & Revenue

These agencies may include:

EBRP Department of Tax & Revenue

222 St Louis Street, Room 404

Baton Rouge LA 70802

BBB records show a license number of 00174551 for this business, issued by EBRP Department of Tax & Revenue

These agencies may include:

EBRP Department of Tax & Revenue

222 St Louis Street, Room 404

Baton Rouge LA 70802

BBB records show a license number of 00172718 for this business, issued by EBRP Department of Tax & Revenue

These agencies may include:

EBRP Department of Tax & Revenue

222 St Louis Street, Room 404

Baton Rouge LA 70802

BBB records show a license number of 00259905 for this business, issued by EBRP Department of Tax & Revenue

These agencies may include:

EBRP Department of Tax & Revenue

222 St Louis Street, Room 404

Baton Rouge LA 70802

BBB records show a license number of RP-2024-00171 for this business, issued by Louisiana Motor Vehicle Commission. The expiration date of this license is 5/31/2026.

These agencies may include:

Louisiana Motor Vehicle Commission

3017 Kingman Street

Metairie LA 70006

https://www.lmvc.la.gov/

BBB records show a license number of RP-2023-00140 for this business, issued by Louisiana Motor Vehicle Commission. The expiration date of this license is 4/30/2025.

These agencies may include:

Louisiana Motor Vehicle Commission

3017 Kingman Street

Metairie LA 70006

https://www.lmvc.la.gov/

Contact Information

Principal

Mr. Mike Rourke, President

Customer Contact

Mr. Mike Rourke, President

Additional Contact Information

Phone Numbers

(225) 924-0368
Other Phone
(225) 273-1756
Other Phone

Read More Business Details and See Alerts

Industry Tip

BBB Tip: What to know before renting a tool or construction equipment

Customer Complaints

2 Customer Complaints

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Most Recent Customer Complaint

06/02/2023

Complaint Type:: Customer Service Issues
Status:: Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

Today, June 1st 2023 I rented an air compressor and 90lb jack hammer from **** * ***** who is employed at AAArentall in Hammond. The invoice number is 422269-7. (Initially I sent a helper with my credit card but they said the card and drivers license had to match so I went in person to rent the equipment). When I got the equipment to the job I discovered they sent the jack hammer without a tip. When I called they said they forgot to include one and that we had to go back to pick one up, so we did. Once I finally started on the job the jack hammer did not work. I called and they told me to "put oil in both ends" which I did but it still did not work so I sent my helper to rent a jack hammer from somewhere else while I returned the compressor and jack hammer to AAArentall. They tested it and confirmed that the jack hammer was faulty and not working. I explained that, not wanting to waste any more of the workday, I had rented functioning equipment elsewhere and asked for a refund as the equipment they had rented me was not working. They refused to give me a refund and said their policy was to charge me for a 4 hour rental, even though they admitted the equipment that they rented to me was not working. I have wasted time, gas and money for equipment that did not work. I would like compensation and believe that they should revise their policy regarding charging for equipment that is not working.

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Customer Reviews

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How BBB Processes Complaints and Reviews

Local BBB

BBB of South Central Louisiana

More Info on Local BBB

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