Business ProfileforLenAire, Inc.

• 7/29/24 paid LenAire Heating &Cooling $753.00 for problem diagnosis. Freon Leak. (inspection, dye, freon) I Paid. • Labor charge to replace evaporator coil $2,158. • Red Flag 1 - 2 different discounts from Lenaire for labor charge? (see documents) Tech discount $466.00. Finance director discount $847. But both proposals end up with equal Labor charge? Labor charge $1,692. Part still under 10 yr. warranty. • 8/14/24 AirPro company replaced warranty evaporator coil, pAirPro noted problems with initial installation of heat pump heat pump LenAire installed 3/4/17. • Red flag 2- AirPro tech found problem with installation of unit. Hole cut for inside unit too small. (see pics) Tech diagnosed that it causes issues with air flow and evaporator coil not working efficiently. ISaids ineffiecient evaporator coil causes short life span of unit parts i.e condenser coil too. • Red flag3 - Owner of business Not Responding. Called and left message. office worker calls on his behalf, I request owner to call me to resolve this issue. • Red flag 4- No Permit pulled by LenAire. Office worker insists permit pulled. Confirmed with Shreveport permit and inspections (tele.# 673-6100) No Permit Pulled. Permit for HVAC installation required by Louisiana Law. • LenAire committed in writing see bid. Bid includes permit. Bid accepted and payment made. (see documents) • Red flag 5- Problem with new unit 6 months after LenAire installion. (see documentation)Freon leak. • Paid LenAire for services not rendered in full. Installation not inspected to insure job was done correctly and equipment is safe. Freon leaks pose a health risk. • “Why is a permit required to replace an air conditioner? • Permits are required to protect all people from the effects of repairs, replacements or new construction which are in violation of the current codes which could cause harm to life and/or” I have paid for a service plan with LenAir since installion of unit.