Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

D & M Septic Tanks has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforD & M Septic Tanks

    Septic Tank Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 9/19/2019

    Years in Business: 47

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1733 Mills Hwy, Breaux Bridge, LA 70517-7309
    BBB File Opened:
    6/14/1994
    Years in Business:
    47
    Business Started:
    1/1/1977
    Accredited Since:
    9/19/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 30958 for this business, issued by Department of Health and Hospitals. The expiration date of this license is 12/31/2024.

    These agencies may include:

    Department of Health and Hospitals

    1201 Capitol Access Road

    Lafayette LA 70502

    (225) 342-9500

    BBB records show a license number of 30957 for this business, issued by Department of Health and Hospitals. The expiration date of this license is 12/31/2024.

    These agencies may include:

    Department of Health and Hospitals

    1201 Capitol Access Road

    Lafayette LA 70502

    (225) 342-9500

    BBB records show a license number of 30956 for this business, issued by Department of Health and Hospitals. The expiration date of this license is 12/31/2024.

    These agencies may include:

    Department of Health and Hospitals

    1201 Capitol Access Road

    Lafayette LA 70502

    (225) 342-9500

    BBB records show a license number of 30495 for this business, issued by Department of Health and Hospitals. The expiration date of this license is 12/31/2024.

    These agencies may include:

    Department of Health and Hospitals

    1201 Capitol Access Road

    Lafayette LA 70502

    (225) 342-9500

    Hours of Operation

    Primary

    M:
    7:00 AM - 5:00 PM
    T:
    7:00 AM - 5:00 PM
    W:
    7:00 AM - 5:00 PM
    Th:
    7:00 AM - 5:00 PM
    F:
    7:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Patsy Leblanc, Owner
    Contact Information

    Principal

    • Patsy Leblanc, Owner

    Customer Contact

    • Donald LeBlanc, Owner
    • Patsy Leblanc, Owner
    Additional Contact Information

    Website Addresses

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chanda C.

    1 star

    02/08/2023

    I used this company twice in the past and had exceptional customer service. 5 years later, I call them for service-our septic tank is not working, we cannot flush toilets or run water. I have small children and am desperate. So on 2/7/23 I call at 7:30, speak with the lady that answers-very nice she assures me someone will be out that day. At 1:00 I call back, speak with her again, she assures me he will be here that day. At 4:45 my husband calls and speaks with her. She states that the job before ours ran into some issues but he is still coming. Nobody shows up. Nobody calls. It's now 2/8/23 @ 11:39 am and I still have not heard from them. Obviously I have called another company but the point is.... they still have not come to service the tank nor have they reached out after all of that yesterday. Seriously disappointed because I've never had issues with them in the past.

    D & M Septic Tanks Response

    02/09/2023

    We try our best to quickly respond to every customer. Unfortunately, it doesn't always work out. Sometimes we do run into problems that take longer to resolve which means we may not get to the next customer as fast as we had planned. Our service technician did call on 2/8/2023 and was told that problem had been resolved.

    Local BBB

    Better Business Bureau Serving Acadiana

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.