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          Mercedes-Benz of Covington LLC. has 1 locations, listed below.

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            Business ProfileMercedes-Benz of Covington LLC.

            Car Dealers
            BBB accredited business

            Contact Information

            8080 Westshore Drive

            Covington, LA 70433

            Visit Website
            Email this Business
            (985) 900-1212

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

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            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/19/2023

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            8080 Westshore Drive, Covington, LA 70433
            Email this Business
            BBB File Opened:
            12/8/2020
            Years in Business:
            7
            Business Started:
            3/16/2017
            Business Started Locally:
            3/16/2017
            Business Incorporated:
            3/16/2017
            Accredited Since:
            1/19/2023
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of N-2022-00278 for this business, issued by LA STATE MOTOR VEHICLE COMMISS. The expiration date of this license is 3/31/2025.

            These agencies may include:

            LA STATE MOTOR VEHICLE COMMISS

            (504) 838-5207

            https://lmvc.state.la.us/

            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Gordon Hanna, Complaint Contact
            • Ms. Laurie McCants, Owner
            Contact Information

            Principal

            • Gordon Hanna, Complaint Contact
            • Ms. Laurie McCants, Owner

            Customer Contact

            • Gordon Hanna, Complaint Contact
            • Ms. Laurie McCants, Owner
            Additional Contact Information

            Email Addresses

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            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/12/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            Our vehicle had a AC Leak, which was originally repaired under warranty but returned numerous times for the same reason over the first few years at a cost of almost $4,500+ and STILL the problem exists. The vehicle has been at the dealership for 6 months and they eventually found out its a Factory Defect (there is a recall for this issue) and refuse to refund the money spent to date. They suggested calling MB Customer Support who contacted the owner who stated they are not going to stand behind MB or their service department. Disappointing to say the least.They need to properly repair the vehicle and/or hold MB Corporate Responsible the the Obvious Factory Defect (especially since recall issued for earlier years with same problem)
            Read More
            Read 3 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Mark J

            07/11/2023

            DONT USE THIS DEALERSHIP - They admitted to Not being able to repair our vehicles, after 4-5 visits over 6 months and a cost of $4,500...due to a Factory Defect and refused to refund us for the repairs. AC still not working and leaking into vehicle causing damage.
            Read 1 More Customer Review

            Local BBB

            BBB of Greater New Orleans Area

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