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Find a Location

Eddie Tourelle's Northpark Nissan has 1 locations, listed below.

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    Business ProfileforEddie Tourelle's Northpark Nissan

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/25/1998

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Our dealership is committed to prompt service, competitive prices and complete customer satisfaction. Our success is built on the skills and efforts made by each Northpark team member who maintains Northpark’s outstanding reputation in the community for quality, integrity, and exceptional service.

    Products & Services

    Versa, Sentra, Altima, Maxima, LEAF, 370Z, GT-R, Kicks, Rogue Sport, Rogue, Murano, Pathfinder, Armada, Frontier, Titan, Titan XD, NV200

    Business Details

    Location of This Business
    955 Highway 190 North, Covington, LA 70433
    BBB File Opened:
    6/25/1998
    Years in Business:
    26
    Business Started:
    3/11/1998
    Accredited Since:
    6/25/1998
    Type of Entity:
    Corporation
    Number of Employees:
    80
    Alternate Business Name
    • Eddie Tourelle's Northpark Nissan
    Hours of Operation

    Primary

    M:
    7:00 AM - 7:00 PM
    T:
    7:00 AM - 7:00 PM
    W:
    7:00 AM - 7:00 PM
    Th:
    7:00 AM - 7:00 PM
    F:
    7:00 AM - 7:00 PM
    Sa:
    8:00 AM - 7:00 PM
    Su:
    Closed

    Sales

    M:
    8:30 AM - 7:00 PM
    T:
    8:30 AM - 7:00 PM
    W:
    8:30 AM - 7:00 PM
    Th:
    8:30 AM - 7:00 PM
    F:
    8:30 AM - 7:00 PM
    Sa:
    8:30 AM - 7:00 PM
    Su:
    Closed

    Parts

    M:
    7:00 AM - 6:00 PM
    T:
    7:00 AM - 6:00 PM
    W:
    7:00 AM - 6:00 PM
    Th:
    7:00 AM - 6:00 PM
    F:
    7:00 AM - 6:00 PM
    Sa:
    7:00 AM - 6:00 PM
    Su:
    Closed
    Contact Information

    Customer Contact

    • Mr. David Evans, Owner Loyalty Manager
    Additional Contact Information

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    7 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tamneshia A

    1 star

    09/15/2023

    I purchased a 2019 Kia optima from Eddie Tourelle’s on 8/3/23 in this time I’ve had the oil changed on this vehicle 3 times. Once before I purchased it. 16 days after I purchased this vehicle oil light comes on again. On the 18th I took the vehicle back to the dealership the technician informed me that the vehicle had no oil on it! He also stated that if I had this same issue again to bring it back to the dealership because, the oil was just changed prior to me getting the car & it’s an issue with the motor. Today is 9/15/23 I went back to the dealership and the vehicle has no oil in it! After no resolution at the dealership from the sales manager that sold me the car or the technician manager I spoke with Kia they informed me that if the oil has been changed 3 times since the date I purchased the vehicle which was a month ago I need a new engine which would call 10,600.

    Eddie Tourelle's Northpark Nissan Response

    09/19/2023

    *********,

    Our team has been in contact with you to learn more about the issue with the preowned 2019 *********** ****************** Manager ************************* confirms we are in the process of performing a goodwill oil consumption test to determine the cause of the issue you are experiencing with the vehicle. We will need to see your vehicle again before the end of this month (September 2023) in order to determine the next step. We appreciate your patience and cooperation. 

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