Business ProfileforPumpelly Tire
At-a-glance
Customer Complaints
2 complaints closed in last 3 years
1 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 3406 Ryan St., Lake Charles, LA 70605
- BBB File Opened:
- 10/1/1958
- Years in Business:
- 87
- Business Started:
- 1/1/1937
- Business Started Locally:
- 1/1/1937
- Business Incorporated:
- 12/20/2002
- Accredited Since:
- 10/1/1958
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- GP Holdings of Louisiana, LLC
- Hours of Operation
Primary
- M:
- 7:00 AM - 5:30 PM
- T:
- 7:00 AM - 5:30 PM
- W:
- 7:00 AM - 5:30 PM
- Th:
- 7:00 AM - 5:30 PM
- F:
- 7:00 AM - 5:30 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Claire Pumpelly, Director of Operations
- Contact Information
Principal
- Mr. Glenn Pumpelly, Owner
Customer Contact
- Mr. Glenn Pumpelly, Owner
- Claire Pumpelly, Director of Operations
- Additional Contact Information
Phone Numbers
- (337) 527-6355Other Phone
Email Addresses
- Sales
- (337) 527-6355
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Shlonda B
1 star05/27/2024
Pumpelly Tire Response
07/15/2024
Mrs. *******,
Thank you for sharing your experience with us. We truly value your opinion and are deeply sorry to hear about your concerns regarding your tire purchase. Our records indicate that your last purchase with us was in 2016 when you bought a set of Goodyear Fortera tires. Our goal is always to prioritize the safety and satisfaction of our customers, and we only recommend new tires when we believe it is necessary for your safety.
If you were experiencing issues with your tires, such as slipping and sliding, we wish you had come back to the store so we could address your concerns. Our team is committed to helping resolve any issues our customers face. While we sell the tires, we do not manufacture them, but we are always here to assist with any problems you might encounter.
Best regards,
Pumpelly Tire
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.