We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Bella Aqua Pools & Spas, LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileBella Aqua Pools & Spas, LLC

            Pool Contractors

            Contact Information

            120 Tullulah Avenue

            New Orleans, LA 70123

            Visit Website
            Email this Business
            (504) 390-5092

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company's business is in ground pool construction and spas.

            Business Details

            Location of This Business
            120 Tullulah Avenue, New Orleans, LA 70123
            Email this Business
            BBB File Opened:
            2/2/2009
            Years in Business:
            15
            Business Started:
            2/1/2009
            Business Incorporated:
            1/20/2009
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 882964 Residential License for this business, issued by LA State Licensing Board for Contractors. The expiration date of this license is 7/6/2025.

            These agencies may include:

            LA State Licensing Board for Contractors

            2525 Quail Drive

            Baton Rouge LA 70808

            (225) 765-2301

            Fax: (225) 7652431

            https://www.lslbc.louisiana.gov/

            • This company advised our office that they have applied for a new license on 11-15-2012 from the La. State Licensing Board for Contractors.
            Type of Entity:
            Limited Liability Company (LLC)
            Additional Contact Information

            Fax Numbers

            • (504) 737-6238
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a pool contractor

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/26/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Unanswered
            My four-year-old fence was damaged during the excavation of a new pool late 2023. 2 steel post were bent, buckling 20ft of the fence. I reached out to the lead contractor of the new home build. He stated it was Bella Aqua Pools, and they would take care of it. I received an estimate from my own contractor of ****** to repair the fence. After waiting 4 months to be contacted by Bella Aqua pools, I reached out to them. I spoke to ******** and asked to have the owner meet with me to see the damage and gave her the quote. She said that the price was ridiculous, and they could repair it for less. How can she say it is ridiculous, when no one has come to see it in person? ******** was very rude and told me either they fix it, or I can pay for it myself. Till this date 4/27/2023 the owner has yet to reach out to me. Based on their terrible reviews, complaints from current and past customers, and horrible customer service I do not want them doing the work. The cost is ****** to repair.
            Read More
            Read 4 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Myer S

            02/21/2024

            I purchased a pool from Bella Aqua Pools about 6 months ago they said they finished it and was paid in full but my pool still hasnt been completed . They installed 2 different pavers down and they keep telling me that they dont make the same pavers . My fountains arent still installed , they still havent concreted around one of my drains and they never brought me my starter kit . And they were paying a company to come clean my pool and stopped paying them so I have to clean my pool myself but never gave me my starter kit with my chemicals so I know what I need to get and never showed me how to vacuum my pool. Which they just brought the vacuum to me months after they stopped paying the pool cleaner guy. I would not recommend this company to anyone

            Local BBB

            BBB of Greater New Orleans Area

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.