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Find a Location

Lait de la Vie has 1 locations, listed below.

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    Business ProfileforLait de la Vie

    Jewelry Stores

    Current Alerts For This Business

    Pattern of Complaint:
    This company has a pattern of complaints involving consumers not receiving their jewelry after ordering. The company is an area that was affected by Hurricane Ida. They were working with BBB to answer and resolve complaints for a while after the hurricane. Starting in January of 2022, the company became unresponsive to BBB complaints. 
    Alert:
    This company has a pattern of complaints of customers sending in their breast milk and money to have jewelry made and never receiving anything. The company is located in an area that was affected by Hurricanes which did add to the delay. The company was responding to complaints but has since stopped responding to BBB. Consumers have reported that the company has filed for bankruptcy but BBB has been unable to verify if this is in fact true. Consumers who have complaints may wish to contact the Louisiana Attorney General's office at 1-800-351-4889 and the FBI Internet Crime Complaint Center at www.ic3.gov

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    71 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Thibodaux, LA 70301-7465
    BBB File Opened:
    12/12/2017

    Industry Tip

    BBB Tip: Buying and selling jewelry

    Customer Complaints

    71 Customer Complaints

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    Customer Reviews

    19 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Evelyn S

    1 star

    11/02/2023

    Everything I sent in early April 2021, were in memory of my daughter who I lost from Full Trisomy 18, December 2020. My daughter spent 10 hours with us on earth before passing. Therefore what I sent is irreplaceable. I have been understanding, patient, and even waited past the original date I was supposed to receive everything, the first year anniversary of my daughter's birth and death. I ordered a set (ring, ear rings, necklace) and even won a piece ****** wings). Winning that piece was the reason I ordered, and reading the positive feedback from others. I sent in my daughters lock of hair, a lock from my son at the time of her birth, a placenta capsule, and breastmilk. I have no idea what happens next. I want to still have hope that things will work out, and be positive. However my heart is sick and sad, it's like loosing my daughter all over again. I can only hope the buisness owner, ******, of Lait de la Vie, can take responsibility and make it right; for the hundreds of people she took these irreplaceable sentiments from, the thousands of dollars, with the original promise at the time of purchase, for a well-made keepsake product and sent to those who ordered within a reasonable timeframe.

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