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Find a Location

Nottoway Plantation Resort has 1 locations, listed below.

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    Business ProfileforNottoway Plantation Resort

    Hotels

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    31025 LA Highway 1, White Castle, LA 70788
    BBB File Opened:
    11/9/2011
    Years in Business:
    44
    Business Started:
    1/1/1980
    Business Started Locally:
    1/1/1984
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    85
    Contact Information

    Principal

    • Mr. Neil Castaldi, General Manager

    Customer Contact

    • Mr. Neil Castaldi, General Manager
    • Ms. Jennifer Donald
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Traveling soon? Shop smart when booking a hotel room

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Anne D

    1 star

    04/28/2023

    We were guests of a wedding party at the resort April 21 and 22nd, 2023. Earlier in the planning process, the group had been informed that their entire room block I’ve been canceled. With a legally binding contract and the assistance of an attorney, the resort did agree to reinstate a limited number of rooms. Upon arrival, we were informed that one of our confirmed rooms was no longer available. That individual had to make alternate arrangements despite a confirmed reservation. Another individual checked in for two nights. The following day he received a phone call from Angela, the hotel manager, informing him that his reservation was for only one night and that he had 15 minutes to remove his belongings from the room or have the local police do so for him. Upon investigating, it appears that this treatment has been perpetuated at this resort and occurs on a regular basis. It is a disgrace to have this sort of business operating in our state, and as a reflection of our hospitality. It was emotionally distressing, and cast a shadow on what should have been an otherwise festive occasion, completely avoidable, if the business or operating with any degree of integrity.

    Local BBB

    BBB of South Central Louisiana

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