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Find a Location

Herb Chambers Toyota Scion of Boston has 1 locations, listed below.

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    Business ProfileforHerb Chambers Toyota Scion of Boston

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Herb Chambers Toyota Scion of Boston is an automobile dealer that sells and services new and used Toyota automobiles.

    Business Details

    Location of This Business
    32 Brighton Ave, Allston, MA 02134-2310
    BBB File Opened:
    3/24/2006
    Years in Business:
    25
    Business Started:
    1/1/1999
    Business Incorporated:
    3/1/1999
    Type of Entity:
    Corporation
    Number of Employees:
    78
    Business Management
    • Mr. Howie Reske, General Manager
    Contact Information

    Principal

    • Mr. Howie Reske, General Manager

    Customer Contact

    • Mr. Howie Reske, General Manager
    Additional Contact Information

    Fax Numbers

    • (617) 783-3010
      Primary Fax

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    N. S.

    1 star

    06/08/2022

    Went in for an oil change left with my engine light on. Drove back and was told it has nothing to do with the oil change. My light was NEVER on when I went in. They would not do anything for it. My car drove terribly - brakes didnt work well, car rumbled like something was loose AFTER my oil change. My husband took it to autozone and found that the air filter casing was disconnected which stopped the air flow to the mass air flow sensor Which caused the check engine light to go on. Herb Chambers Toyota is turning into an untrustworthy business. Maybe this would not have happened to a man which shows how despicable these guys are. ****** kept telling me the check engine light had nothing to do with the oil change. Which begs the question, why then did the check engine light come on and WHY was the mass air flow disconnected if I take my car in for an oil change and a 5 point check? Even **** the manager refused to look at the car when I asked the same question about the check engine light. BEWARE! This is now a very fraudulent business. Check other yelp reviews.

    Herb Chambers Toyota Scion of Boston Response

    06/11/2022

    Good Morning Nazneen,I am very sorry if our team dropped the ball. Please accept my apology and please feel free to reach out to me directly in the future with any questions or concerns.Thanks, ********************* General Manager

    Customer Response

    10/06/2022

    Sorry for the late response. I just wanted to make sure that others could read this and be forewarned. In response to your request for me to come back in, - I say NO THANK YOU! You have lost my trust. The couple times I have been there, I have felt like you have not given your best in terms of service. I do NOT TRUST YOU or YOUR COMPANY.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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