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          Find a Location

          Philips Healthcare has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Philips Healthcare

              3000 Minuteman Rd Andover, MA 01810-1032

            • Philips Healthcare

              1 Clarks Hl Framingham, MA 01702-8172

            • Philips Healthcare

              222 Jacobs Street Cambridge, MA 02141

            Business ProfilePhilips Healthcare

            Electronic Equipment Dealers
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            3000 Minuteman Rd

            Andover, MA 01810-1032

            Get Directions
            Visit Website
            (888) 744-5477

            Customer Reviews

            1/5

            Average of 20 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            193 complaints closed in last 3 years

            52 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 91

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Philips Electronics North America Corporation's Massachusetts location is a USA division of Dutch company Royal Philips Electronics.  This location's product support includes Philips Healthcare (imaging, patient information systems, home healthcare products, clinical management and equipment financing), Consumer Lifestyle (consumer electronics, home appliances, personal care), and Lighting (home, industrial, and municipal light bulbs, fixtures, and systems). 

            Business Details

            This is a multi-location business.

            Find a Location

            Philips Healthcare has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Philips Healthcare

                3000 Minuteman Rd Andover, MA 01810-1032

              • Philips Healthcare

                1 Clarks Hl Framingham, MA 01702-8172

              • Philips Healthcare

                222 Jacobs Street Cambridge, MA 02141

              Headquarters
              3000 Minuteman Rd, Andover, MA 01810-1032
              BBB File Opened:
              7/14/2011
              Years in Business:
              91
              Business Started:
              1/1/1933
              Business Started Locally:
              6/19/1997
              Business Incorporated:
              8/6/1987
              Type of Entity:
              Corporation
              Number of Employees:
              122000
              Alternate Business Name
              • Purespeech
              • Koninklijke Philips N.V.
              Business Management
              • Ms. Kimberly Kingston, President
              Contact Information

              Customer Contact

              • Ms. Kimberly Kingston, President
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              193 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/01/2024

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Resolved
              After purchasing a Philips Sonicare 1100 electric toothbrush it came with a offer of a free replacement brush head. After completing the registration and sign up as required at the FREEBRUSHHEAD site, it turns out there is no free brush head at all. Just deceptive advertising to get you to sign up for a quarterly subscription to buy brushes at $12 dollars a piece. The first brush is only free if you provide a credit card and commit to buying one every 3 months. I think if I have to give them my information to establish an account for the supposed free brush they ought to give you the brush. Well that's all thanks.
              Read More
              Read 192 More Complaints

              Customer Reviews

              20 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Albert H

              09/26/2024

              Philips ******* has the worst customer service I will never buy anything from the online store again I went through 4 reps before getting the correct information about the open boxed ****** that i received that was supposed to be new. You would think the company would do anything to make a customer happy.
              Read 19 More Customer Reviews

              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

              More Info on Local BBB

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