The Flynn Insurance Agency is a family owned and operated business located in the historic City Square section of Charlestown in Boston, Massachusetts. We have been providing insurance and employee benefits solutions to our customers throughout the New England area for more than 30 years.

Specializing in individual, group and business insurance products, we work with the highest caliber insurance carriers and partners to provide our customers with the proper risk strategy to protect themselves, their families, their businesses and their employees. We offer a full menu of insurance products which currently protect more than 4,000 insureds throughout Massachusetts.

Products & Services

Personal Automobile Insurance, Motorcycle Insurance, Antique car Insurance, Homeowner Insurance, Condominium Insurance, Tenant Insurance, Flood Insurance, Umbrella Insurance, Commercial Auto Insurance, Master Condo Insurance, Commercial Liability Insurance, Life Insurance, Group Employee Benefits, Voluntary Employee Benefits

Business Details

Location of This Business

30 Park St Apt 2, Boston, MA 02129-3027

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BBB File Opened:

1/15/1997

Years in Business:

Business Started:

1/1/1984

Business Incorporated:

12/16/1994

Accredited Since:

7/2/2013

Licensing Information:

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Type of Entity:

Corporation

Number of Employees:

Hours of Operation

Primary

M:: 9:00 AM - 5:00 PM
T:: 9:00 AM - 5:00 PM
W:: 9:00 AM - 5:00 PM
Th:: 9:00 AM - 5:00 PM
F:: 9:00 AM - 5:00 PM
Sa:: Closed
Su:: Closed

Business Management

Mr. Justin Flynn, President

Contact Information

Principal

Mr. Justin Flynn, President

Customer Contact

Mr. Justin Flynn, President

Additional Contact Information

Fax Numbers

(617) 242-6086
Primary Fax

Email Addresses

Email this Business
Primary

Website Addresses

Website 1

Customer Complaints

2 Customer Complaints

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Most Recent Customer Complaint

02/12/2024

Complaint Type:: Sales and Advertising Issues
Status:: Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

My dispute is that as an insurance agency I was not offered to correct coverage and when I made a claim I was informed that I was not covered for my Oil Tank or the damage the Oil tank make from a leak, I had to call the ********* and Mass DEP and Im being charged. When I called the Insurance Agency to ask why I was covered I was informed that the person that wrote my policy didnt offer me the coverage to my Oil Tank knowing my house was heated by oil and that she provided me with all other coverages but not the most important one. I was also informed by the Flynn Insurance that the employee that wrote my policy was no longer there. This is expectable.

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Customer Reviews

9 Customer Reviews

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Most Recent Customer Review

ERICA M

01/31/2024

Excellent customer service. Thank you for making my experience a success story.

Flynn Insurance Agency, Inc. Response

02/05/2024

Thank yo for the kind words (and referrals) *****. Welcome to the Flynn Agency!

Read 8 More Customer Reviews

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Flynn Insurance Agency, Inc.

Business ProfileforFlynn Insurance Agency, Inc.