ComplaintsforSurvey.com

• Initial Complaint

  10/17/2024

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  I did an independent contractor job for them. I was promised 170 dollars. I did the job and theyre refusing to pay me. My job was to place a few signs in a store that was an hour from my house. I replaced the signs and took pictures. They are now saying that they wanted before pictures. I sent them pictures of the signs that I took down and theyre still saying I didnt do it. They make the instructions purposely vague and misleading so they can refuse to pay people.

  Business response

  10/18/2024

  Dear User, 

  Thank you for reaching out to share your concerns regarding the outcome of your recent visit. We appreciate your feedback and would like to provide some clarity on the evaluation process.
  To ensure accurate assessments, the task included specific guidelines that are essential for gathering the necessary information:

  
  Before Photos: ******************** photos of the location prior to any changes is vital for understanding the original condition.
  Documentation: It was important to document the presence and messages of all signs as you progressed through the task.
  Condition Assessment: Following documentation, assessing the condition of items and rotating undamaged ones for further photos was required.

  In reviewing the submitted materials, we noted that the photos primarily captured information after all steps were completed of the process and did not include the initial state of the location which is asked at the start. This limited our ability to perform a thorough evaluation based on the complete context. We provided opportunity for a return to correct the information, however, it was not completed. 

  We highly encourage you to reach out to us through the in app messaging to confirm if you are able to return, so the needed information can be captured. 

  
  Thank you again for reaching out and we hope that were were able to provide the clarity needed on the outcome of your visit. 

  Survey Team. 

• Initial Complaint

  08/15/2024

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  Re: Complaint Regarding Unpaid Wages, Free Labor, and **************** Expenses $1,030 Dear I am writing to file a formal complaint regarding unpaid wages and unreimbursed expenses for services rendered as an independent contractor for [Client's Name or Company Name]. The company operates from ********************************, and ****************************************Between [specific dates], I was contracted to perform audit, merchandising, and sign installation work at over 30 stores. Despite completing this work in good faith, I have not received the agreed-upon payment of $1,030. Additionally, the company has failed to reimburse me for gasoline expenses incurred while traveling to these stores.This situation has resulted in me providing labor without proper compensation, effectively contributing free labor to the company. I have made several attempts to resolve this issue directly with the company, but they have not responded or fulfilled their payment ************** a result, I am seeking assistance from the ******************* to recover the $1,030 in unpaid wages and gas reimbursements owed to me. Please find attached relevant documentation, including records of the work performed, communications with the company, and any agreements.

  Business response

  08/23/2024

  Hello User, 

  We are writing in response to your recent dispute regarding the bonus for the store locations offered. We understand that you are frustrated, and we want to clarify the situation to ensure transparency. To aid in the below clarification, we have added screenshots of the offers that clearly outlined the offers given (there are 4 messages) as the recruiter needed to add them separately. I am unable to attach the call recording here, where you also agree to this offer, understanding that the bonus was contingent on successfully completing all locations within the offers given. 
  

  Before you were presented with the offer, it was clearly communicated both verbally and in writing that the bonus was contingent upon the successful completion of all locations within the offered routes. This means that the bonus would only be applicable if every location in the route was completed to the required standards.

  
  Unfortunately, as some locations within your assigned routes did not meet these standards and were therefore invalidated, the terms of the bonus were not fulfilled. We understand this is disappointing, but it is important to adhere to the agreed-upon conditions. As per our policy, the bonus is not applicable when any location within the route is failed.

  
  Please note that you have been compensated for the individual locations that were approved and validated. We appreciate your understanding in this matter.

  If you have any further questions, feel free to reach out.

   

  Thank you, 

  Survey Merchandiser. 

  Customer response

  08/24/2024

   The offer was originally offered through the phone conversation  by employee  of Survey.com company name ***************There was 77 stores that was offered to me with agreement  that if i take  them and try to complete at least 5 per day before deadline I will get extra 156$ in bonus not only I finished all by deadline I also tried to do 10 stores per day using my gasoline money .Since ******* could not add bonus to 77 stores list he attched bonus to random stores that had nothing to do with the bonus.He devided that original bonus in separate ammont  70 plus 80  .Usually  the bonus attach to particular stores but they never offer 70 $ to 5 stores most would be 15$ or less .The stores which he attched bonus was random and it happened to be that those random stores that Survey decided to disqualify my work which ******* attched bonus for other over 50 stores that I successfully  completed. The approval team did not hear my conversation with ******* and they should ask him or listen  their internal recordings when he called me what he actually  said.They  assumed that 5 stores which they invalidated had attched bonus of 70 plus 80$ but thats not true. BESIDES THEY ALSO INVALIDATED MY OTHER VISITS FOR VITAMIN WATER CAUSE i could not get acess to the special scanner  that only Store  Manager have .The total work they stiffed me in the ammount of 1030$ Its deceptive practices and they in violation  multiple  State Laws Labor Laws and could be liable for deceptive  practices  and labor law violation. 

  Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

  [You must provide details of why you are not satisfied with this resolution.  If you do not enter a reason for your rejection, your complaint will be closed as Answered.]
  
  Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
  
  FAQ
  
  Regards,

  ********

   

   

  Business response

  09/11/2024

  Dear User, 

  We are responding on behalf of the offer you participated in, in which multiple locations were not completed according to standards. Unfortunately, it appears that the offer was not completed as agreed upon. We understand that sometimes unforeseen circumstances can arise, and as a gesture of goodwill, we are offering a prorated amount to help address this situation. Please note that this is a one-time courtesy and is not indicative of any fault on our part.
  

  Going forward, we must emphasize the importance of adhering to the terms and conditions of any offers or agreements as the visits submitted must meet the standards set forth in the survey details.
  
  Survey Merchandiser

• Initial Complaint

  07/19/2024

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  This company does not hold their end of deals regarding payouts. This has to be brought to someone's attention. I am not sure where else to go. They are not a company of their word and promise certain amounts of money and then remove parts of that amount thinking no one will notice. After reviewing I can see where I have not received 100's of dollars promised to me. This was my last resort. There are hundreds of messages between myself and them discussing their discrepancies in their app messages. They also cancel contracts with no warning without good reason. They make it impossible to speak with someone higher up to try to resolve this issues. I have messaged on FB and written them a letter with no response. Thank you

  Business response

  07/30/2024

  Dear User,

  
  Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you've experienced and appreciate your patience as we work to investigate the issues you've raised.
  We take concerns about payout discrepancies and contract management very seriously. To better understand and address the situation, we need to gather more information about the specifics of your case. We will be reaching out to you through your prefered contact method to obtain further details and work towards a resolution.
  
  

  Our goal is to ensure that everything is accurately addressed and to provide any necessary clarification.
  We appreciate your patience and cooperation as we look into this matter. We will be in touch soon to move forward.

  Survey Merchandiser. 

• Initial Complaint

  06/19/2024

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  Survey.com does not give us as contractors abilities to negotiate our rate. We have no abilities and negotiate it to put in the cost associated with what they require of us how we should be dressed having a vehicle to get to and from these jobs and the time it takes to get to and from these jobs ********** the jobs are sent to us with errors that we dont know about We do the job we submit it and then they come back and tell us go back and do the job because theres something you missed I didnt miss anything. What happened was they updated the job and included that they wanted to go back and that wasnt the job initially They refused to pay me because they want me to go back and do a job again with additional steps that werent in the job initially I have three jobs were $25 apiece. Theyre not paying me because they want me to go back. Also, there are times where I go to the job and for some reason the store Im supposed to go into will not let me come in whether its due to technical reasons or theyre temporarily closed. We are supposed to get paid when we show up to a job even if theres some reason why we cant go in and do the job The reason being is because were independent contractors and we go out of our way to get to that job and do it right. We dont have control over whether store is open or closed and we do have to answer the survey that we showed up and that we tried to get in and we refused I have three jobs from this week that are in this situation. Finally, ************ does not give us a way to get paid without being fined a fee We have to pay fees for the transaction of getting our money that we earned every single time They force us to buy insurance to this fee and forces to pay a third-party for Transacting the money transfer. Survey.com does not offer enough on their jobs to really cover the cost of what an independent contractor is doing so when I do these jobs I expect to get paid and not be asked to go back again.

  Business response

  06/20/2024

  Dear user, 

  Thank you for your message. We want to clarify our stance on payment rates and assignment details. 

  
  While we do have flexibility in negotiating pay rates for some visits, not all offers and assignments are eligible for an increase in the base rate or additional bonuses. It is entirely up to you as an independent contractor to accept assignments based on your comfort level with the offered compensation. We want to emphasize that no independent contractor is obligated to take on work; you have the freedom to choose visits based on your preferences and availability.
  Regarding the specific visits in question, the assignment details remained unchanged, and we observed that you traveled to an incorrect store location. We provided you with the correct address, which was 1.5 miles away from where you visited. Unfortunately, since the assigned store visit was not completed as specified, the assignment could not be validated.

  Additionally, please remember that your participation in our program as an independent contractor is voluntary. The terms and conditions of our Openforce enrollment were clearly outlined and voluntary, with no obligation to participate if it does not align with your needs.

  
  If you find that this platform does not meet your expectations or requirements, please feel free to request an account deletion at any time.
  Thank you for your understanding.
  Best regards,

  Survey Merchandiser 

   

  Customer response

  06/27/2024

  Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

  I would like to clarify that the app has a GPS Geo fencing that requires me to be at the right location in order to start and do a project. I was at the correct stores in both cases You are incorrect. I was at the store because I had to be at the store and I guarantee you I was at the correct stores where I did these jobs
  
  It Is completely incorrect to say I did the jobs at the wrong stores. This is not true, and it must be a problem with your programming or some kind of bug in your app. It is unfair to punish me the contractor who showed up and did the job for something that That is not true and cannot be true. Your app has fencing and will not let me start a project unless Im in the right location
  
  When it comes to working with you guys, you do not give the contractors a choice of how they get paid. You force them to use open force, and to pay the fees associated with using open force. From my understanding, any business that pays someone anything must pay them in a way that allows them to get their money with no fees associated with it Survey.com does not allow for an option to get paid without any fees It is for compliance if you want to get any jobs getting fees taken out of every payment you receive This is the truth.
  
  If you review all of the other complaints being made through Better Business Bureau regarding Survey.com, youll see theres consistent problems that are similar or exactly the same.
  
  Themerchandiser.com app used by Survey.com has bugs and causes certain problems to happen with the actual projects and at times the contractors held responsible for things that are app problems, or things that are out of the contractors control like stores that arent open during normal business hours. Survey.com put all the owners on the contractor and we have no abilities to negotiate our rate based on how much we really expending in terms of clothes were required to wear car required to have gasoline for the car our time spent on the road to and from these projects that are not paid for We are offered very low rates so its every time I do that I get paid and Im not held responsible for things that are beyond my control Both of these cases that complaint the issues were beyond my control. 

  Business response

  06/27/2024

  Hello *****, 

  You are correct that our system employs GPS geofencing to alert users when they are not at the correct location. Upon hitting start in such instances, users receive a warning indicating potential invalidation of the visit unless they proceed with an explanation.
  

  Furthermore, upon reviewing your submitted visits, we observed that all geolocation stamps on your photos were not aligned with the correct location. Our app is designed to prevent users from completing work at incorrect addresses by alerting them accordingly. We have attached screenshots showing what these alerts look like. 
  Regarding Openforce, your participation as an independent contractor is voluntary, and our terms of service clearly outline payment methods and enrollment details. Should these terms not align with your expectations or availability, we recommend refraining from using the platform.
  If you encounter any app issues or crashes, please utilize the "app issues" feature within the app to notify us promptly. Our team is dedicated to resolving such issues swiftly and ensuring a seamless experience in the field.

  
  We appreciate your understanding and cooperation in these matters.

  Survey Merchandiser. 

   

• Initial Complaint

  05/23/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Resolved

  More info

  In March,April and May 2024 I completed work for survey.com (merchandising company) ,and they took 25+ hours at $30 hour ($500-$600 Im owed.(I completed, and worked for this company with proof I worked) and they have no way to file a complaint and no way to contact support with problem.I dont know what to do. Please help me asap. I dont know what else to do. I do have proof of my hours and signatures from every location I completed work at ect.

  Business response

  05/23/2024

  Hello ****************, 

  Thank you for sharing your feedback. We take your concerns seriously and want to assure you that we are actively addressing them. 

  We have reached out to you directly to discuss your experience further and to work towards resolving any misunderstandings. Internally, we are investigating the issues you've raised and will continue our communications through our internal communication method. If you have any further questions or concerns, please don't hesitate to reach out to us directly through ****************** 

  Thank you for your ongoing support. 

  
  Survey Merchandiser. 

  Customer response

  05/27/2024

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  Hi, i have been in contact with someone from this company and the lady is looking into the situation to resolve any issues I currently have and was very polite and respectful to the situation. I am extremely grateful and satisfied with the current outcome of this situation and would like to thank everyone for their assistance and fast response/assistance. Thanks again.

          ***********************
  Better Business Bureau:
  
  I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
  
  Regards,
  
  ***********************

• Initial Complaint

  05/08/2024

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  First of all , this isnt an accident, We submitted the invoices with signatures , however still no payment, sent several texts same story. We were supposed to be the very next day when in comes to *************************. Then we were told 6 days . Still no payment. It seems like there is always issues when it comes to Frito lay . Its always the app, some type of discrepancies. According to their own text, they said they do not pay the next day according to my profile they do pay the next day. It seems they change the pay date whenever they want and they expect us just to go along with it. People are driving 70 and 80 miles just to do what theyre supposed to do And they go incognito we just wanna be paid. We did the job we submitted the invoices. ********* signed it and we want to be paid it past the six days. Again, this is not an accident when you read all the complaints. Its all Frito lay and not being paid.

  Business response

  05/09/2024

  Dear *******************, 

  We appreciate your feedback and understand that this has caused frustration on your end. As mentioned previously in communications, while we strive to complete the review process within 6 days, the review process *** take longer in some instances as we are reviewing the deliverables for accuracy, validity, and completeness in accordance with the requirements and standards designated by the client and project description.

  Once your visits are approved for payment and you request your balance through the app, all payment requests are processed on a next business day schedule. Business days do not include holidays or weekends.
  Payments requested before 5pm EST will be paid on the next business day. Payments are not processed on weekends or holidays.
  Payments requested AFTER 5pm EST on Fridays and weekends will be issued Tuesdays. If a Tuesday lands on a holiday, payments will be processed the following business day.
  For fastest payment, be sure to request any existing balances M-F before 5pm EST to receive payment on the next business day.

  We have taken additional steps to prioritize efforts to ensure the work you have completed was reviewed and can confirm that they were paid and payment requested.We fully appreciate that this delay has caused frustration, but please be assured that we are taking additional steps to finalize the review process.

   

  Thank you for your engagement with Survey.com
  

• Initial Complaint

  05/02/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  As of April 1 2024, I have still not been paid $942 and I invested about $1000 into this company.

  Business response

  05/07/2024

  Survey.com conducted a thorough and good faith review of the concerns raised by **************. Our records confirm that ************** was paid timely for all completed projects in accordance with the terms of her voluntary engagement with ***********.  Our company provides real time support to representatives to help answer questions about self-selected projects and maximize the opportunities and benefits for our clients and representatives alike.  
  
  Survey.com is available to discuss any issues that undermine the experience and quality of our companys mission.  We remain committed to providing unique and beneficial opportunities to everyone who is voluntarily engaged with our company.  

  Customer response

  05/07/2024

  Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

  [You must provide details of why you are not satisfied with this resolution.  If you do not enter a reason for your rejection, your complaint will be closed as Answered.]
  
  Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
  
  FAQ
  If I was paid in a timely manner, and or everything you owed me, why in the world would I come make a jerk out of myself on the BBB platform? Because you continue to think that I am less than you and incompetent, and that I do not have more evidence against you than you can handle. 
  there is no way to lie or to get around this with the evidence I hold do you understand this whomever I am speaking to at survey.com because it is a continued thing with you in this business to lie and scam, and from what I read you tried doing this years ago and already got caught for it. However, you thought enough time past that you could start up again however, you found the wrong woman to lie about and to **** A LIAR! Like I said, you will pay me for this for all the heartbreak, hardship, disrespect discrimination, and what you darn well owe me. It really is that simple, I HAVE TOO MUCH EVIDENCE! Simple! 

  Regards,

  Amber

   

   

• Initial Complaint

  04/14/2024

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  I should of read all these other complaint I would not invest my time my gas and labor to complete all these frito lay assignments and not been paid only to have my assignment payment not allowed or pending payment warning this company is nothing but a ripoff they work you and dont pay you and something need to be done about this all these complain and no one is not putting a stop to this.survey merchandise trax or survey.com I need my payment and I will not doing no more business with YALL and I dont need any apologies just my payment.

  Business response

  04/15/2024

  Hello User,

  We appreciate your feedback and understand that the delay in payments has not only been an inconvenience but has also caused frustration. We have encountered delays in the review process due to the system and are working diligently to correct this, so we can complete the review process as quickly as possible.

  In further review of the information uploaded we can see discrepancies in the time spent at the location and can confirm that the requested information within the Survey was not completed. As a measure of goodwill, we are reaching out via the app messaging to provide further details on resolving the issue you expressed here. We have pushed to prioritize the work you have completed, that was pending review and can confirm, that the issue mentioned is fully resolved. 

  While we understand that the delay has still caused inconvenience and frustration, please accept our sincere apology, and know that we are taking additional steps to ensure we get ahead of this delay, so the review process does not surpass the 6 day fixed review schedule. Any additional feedback regarding satisfaction or feedback needed please feel free to express further through ******************, so we can immediately review and rectify. 
   
  We appreciate your support and acceptance of the projects offered on the platform.
   
  Thank you.
   
  Survey Merchandiser. 

  Customer response

  04/15/2024

  Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

  [You must provide details of why you are not satisfied with this resolution.  If you do not enter a reason for your rejection, your complaint will be closed as Answered.]
  
  Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
  Im not satisfy with there apology I been complaining and they ignored my complaint they even go as far as change my time and pay me for less time and then not approve a assignment that they send shipment to my home for a 7 eleven pog set up I did it and they denied it without me knowing is me looking why Im not being paid for my work notice a lot of work and bonuses they supposed to pay me they denied it without giving me reason is when I ask about it they take days to reply most likely after I report to bbb they reply and apologize very disappointed with this organization that dont want to pay you for your work keep your apology stop abusing people effort time and resources be mindful how we work to get the job done for you to reject it without explanation or any chance to revisit for revision gig work should not take 20 days for payment.Just need to be pay properly when I work if there is a issue with my work reach out but just dont pay and dont say nothing have me texting you and you avoid it but sending new assignments.
  FAQ
  
  Regards,

  Navardo

   

   

  Business response

  04/16/2024

  Hello User, 

  We are sorry to see that you are unsatisfied with our resolution. Your refusal to accept our sincere apologies is a personal one; however, from actions taken on our end, you were compensated in full, despite discrepancies we can see with your time at the location. We appreciate all the tasks completed during these visits and work to investigate any issues that *** be encountered as soon as possible. The comments made regarding the lack of response feedback has been escalated internally for review. 

  Thank you for your ongoing support. 

  Survey Merchandiser. 

   

• Initial Complaint

  04/13/2024

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Answered

  More info

  I have been assigned several Dollar General resets and speedway for frito lay . They haven't paid me on time and they haven't paid me dor the hours I've worked. I went out of town for 3 days 2 nights and they haven't paid me the proper wages. I'm ready to file a suit because they aren't paying me. I've had 2 holidays now where my son was disappointed because of the money not being paid and my car is threatening to be taken away because I promise them money that hasn't showed up.

  Business response

  04/15/2024

  Hello User, 

  We appreciate your feedback and understand that the delay in payments has not only been an inconvenience but has also caused frustration. We have encountered delays in the review process due to the system and are working diligently to correct this, so we can complete the review process as quickly as possible. We have received communications through the In-app messaging center and as provided, we are working to prioritize the work you have completed. We have taken additional steps to have a second review, so we can ensure there are no issues with payment. We plan to have this resolved for you within the hour. 
   
  While we understand that the delay has still caused inconvenience and frustration, please accept our sincere apology, and know that we are taking additional steps to ensure we get ahead of this delay, so the review process does not surpass the 6 day fixed review schedule. Any additional feedback regarding satisfaction or feedback needed please feel free to express further through ******************, so we can immediately review and rectify. 
   
  We appreciate your support and acceptance of the projects offered on the platform.
   
  Thank you.
   
  Survey Merchandiser. 

• Initial Complaint

  04/12/2024

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  I completed a number of Frito Lay resets for this company and stayed within the guidelines of the time given for the projects. I was able to complete each project except for 1 where the required material was not available at the store. On that project in particular, the store manager contacted me when she received the required material and asked if I would be coming back for a revisit. I submitted this information along with a screenshot of the managers text to the company through their app requesting the revisit to set her store properly for the project. My first attempt to contact this company for this manager in particular went missing from messages, even though I confirmed the message sent yesterday. I have since resent the message and will continue to check for a reply. I cannot, in good conscience, leave the manager, wondering what to do next, but I have no information to give her on how to contact the company because when calling, even though 1 option is for clients and store managers,, when you choose that option, you are redirected to a website to process your request. I will not be getting paid for any of the extra time spent trying to help this manager. This company promises a review of your work within 6 days of completing and uploading the projects. I have two projects that are still pending, and I have not received the option for payment nor have I received any kind of update regarding when I will be able to request payment. One project was expected to be approved 04/08/24 and the other on 04/10/24. Today is 04/12/24 and I have received no information whatsoever, even though I have messaged this company through their own app and requested an update on an expected approval time. In calling the company, there is no way to speak to a live person. It is just a recording and no matter which option you choose, You are redirected to a pre-recorded message either asking you to message your request through the app or go to another website to file a request.

  Business response

  04/15/2024

  Hello User, 

  We appreciate your feedback and understand that the delay in payments has not only been an inconvenience but has also caused frustration. We have encountered delays in the review process due to the system and are working diligently to correct this, so we can complete the review process as quickly as possible. As you mentioned, we have received communications through the In-app messaging center and as provided, we are working to prioritize the work you have completed. We have taken additional steps and can confirm that the issue mentioned is fully resolved. 
   
  While we understand that the delay has still caused inconvenience and frustration, please accept our sincere apology, and know that we are taking additional steps to ensure we get ahead of this delay, so the review process does not surpass the 6 day fixed review schedule. Any additional feedback regarding satisfaction or feedback needed please feel free to express further through ******************* so we can immediately review and rectify. 
   
  We appreciate your support and acceptance of the projects offered on the platform.
   
  Thank you.
   
  Survey Merchandiser. 

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩