Business ProfileforSurvey.com
At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 1 Beacon St, Boston, MA 02108-3107
- BBB File Opened:
- 4/14/2015
- Years in Business:
- 29
- Business Started:
- 1/3/1995
- Type of Entity:
- Sole Proprietorship
- Number of Employees:
- 1
- Business Management
- Mr. Panos Bethanis, Founder/CEO
- Mr. Jason Baldachino, CFO
- Mr. Lei Zhang, Director
- Contact Information
Customer Contact
- Ms. April Lurvey, Controller
- Mr. Panos Bethanis, Founder/CEO
- Mr. Jason Baldachino, CFO
- Mr. Lei Zhang, Director
- Additional Contact Information
Phone Numbers
- (855) 742-7277Other Phone
Email Addresses
- Customer Service
- (855) 742-7277
Customer Complaints
28 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
10/17/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
15 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Fitzroy c
1 star08/27/2024
Survey.com Response
08/28/2024
Hello **************,
Thank you for sharing your feedback. However, we are unaware of any previous communication from you regarding the issues your are outlining, they seem to be from a visit you may have completed. Regarding Openforce, this is our only payment method, as outlined when you signed up. We have made several attempts to support and assist with your enrollment; however, consistent issues arose due to inaccurate information provided.
We take all complaints seriously, but we require specific details and prior communication to address concerns effectively. To date, we have not received any reports from you about the incidents you've mentioned while completing a visit, but would like to address.
If you have any specific issues or incidents you would like to discuss, please provide detailed information so that we can investigate and address them appropriately. You can send information to ******************.
Thank you.
Survey Merchandiser.
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