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Find a Location

Survey.com has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Survey.com

      1 Beacon St Boston, MA 02108-3107

    • Survey.com

      535 Mission St Fl 14 San Francisco, CA 94105-3253

    • Survey.com

      220 NW 8th Ave Portland, OR 97209-3503

    • Survey.com

      615 S College St Charlotte, NC 28202-3354

    Business ProfileforSurvey.com

    Internet Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    28 complaints closed in last 3 years

    13 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Survey.com offers on-demand retail intelligence and merchandising services to help consumer brands increase sales.

    Business Details

    This is a multi-location business.

    Find a Location

    Survey.com has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Survey.com

        1 Beacon St Boston, MA 02108-3107

      • Survey.com

        535 Mission St Fl 14 San Francisco, CA 94105-3253

      • Survey.com

        220 NW 8th Ave Portland, OR 97209-3503

      • Survey.com

        615 S College St Charlotte, NC 28202-3354

      Location of This Business
      1 Beacon St, Boston, MA 02108-3107
      BBB File Opened:
      4/14/2015
      Years in Business:
      29
      Business Started:
      1/3/1995
      Type of Entity:
      Sole Proprietorship
      Number of Employees:
      1
      Business Management
      • Mr. Panos Bethanis, Founder/CEO
      • Mr. Jason Baldachino, CFO
      • Mr. Lei Zhang, Director
      Contact Information

      Customer Contact

      • Ms. April Lurvey, Controller
      • Mr. Panos Bethanis, Founder/CEO
      • Mr. Jason Baldachino, CFO
      • Mr. Lei Zhang, Director
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      28 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      15 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Fitzroy c

      1 star

      08/27/2024

      This corporation is build off the backs of people they hate look at the long list of grievances and they are still allowed to operate, I've been discriminated against by this companies employees and their partners openforce they split into three companies to hide from the fact they they are unprofessional and unethical as well as messy. They are all having affairs with each other except for the older top management, I turned down one of them and became the weirdo of the bunch after since they like to talk in corners about people. My second day there a supervisor for the construction side was trying to flirt with a girl who obviously wasn't interested and I walked by her and caught her attention even though I didn't say a thing and he became jealous and used that as a reason to try and use online information he doesn't even know about in a effort to tarnish my reputation and livelihood in the town as they later that day talked to managers of ******* and dollar tree in a attempt to make me look bad as they heard I was trying to get a job to replace them as I figured they were messy and had no real control. Their other corporations are *****, **** and merchandiser by survey. The ones having affairs and smoking on the clock are ****** ****** and a supervisor with a white hoodie.

      Survey.com Response

      08/28/2024

      Hello **************,

      Thank you for sharing your feedback. However, we are unaware of any previous communication from you regarding the issues your are outlining, they seem to be from a visit you may have completed. Regarding Openforce, this is our only payment method, as outlined when you signed up. We have made several attempts to support and assist with your enrollment; however, consistent issues arose due to inaccurate information provided. 
      We take all complaints seriously, but we require specific details and prior communication to address concerns effectively. To date, we have not received any reports from you about the incidents you've mentioned while completing a visit, but would like to address. 


      If you have any specific issues or incidents you would like to discuss, please provide detailed information so that we can investigate and address them appropriately. You can send information to ******************. 

       

      Thank you. 

      Survey Merchandiser.  

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