Business ProfileforVista Higher Learning, Inc.

I purchased a *** online book which was required for my Spanish class at ***********************. A while later I needed to withdraw from the class due to medical and financial issues. I asked *** for a refund and was told that code-only items were non refundable. This is unfair to college students who are using financial aid and barely have money to drop on a $100.00+ book and I was not offered the option to obtain a physical copy in order to meet refund requirements. If the option was available, I surely would have taken it. It seems I paid $109.00 that I really could not afford for an online book that I cannot return, cannot sell, and can no longer access if I choose to take the class again. I have medical bills and other bills to pay for in lieu of not being able to continue this course. Based on countless 1 star reviews, I think it is best that VHL changes this refund policy and refunds my wasted $109.00. There is one small section after purchase that states a code-only item is non refundable. I bought an entire online book, which to me is not just a code. It is an entire book. That language is confusing and led me to believe I would be able to get a refund. Please refund my $109.00 at your earliest convenience if you care about the struggling college students who use your platform.