Business ProfileforOak Forest Realty, LLC

I would like to file a complaint against OAK FOREST REALTY and The Overlook St Gabriel's *********** First of all, please allow me to introduce myself. My name is ***********************, I am from ********, ***** and I am a student of ***************** class of ****. The name of the agent I rented the apartment from is *************************. She said this apartment is very convenient to go to ***************** and back, and I confirmed the room plan with her. Secondly, the monthly rent is $3509, which is the rate of all agents in ******. On August 27th of this year, we found out that **** was not the type of room we reserved at all. ******** said if we want to return the rent we have to pay 4 months of back rent. On the other hand, the agency insisted that it was an error in the apartment system and they had nothing to do with it. The agency fee plus the breach of contract amounted to ******* RMB, not including the loss of returning the furniture and the round trip bus fare. 1. We respectfully request that a complaint be filed against the agency for fraud and irresponsible malpractice.2. Please investigate this incident thoroughly and retrieve information and records of the correspondence between the agency and the apartment at that time.3. Please find out if the $3,500 agency fee we sent to the agency was filed and taxed.4. There is no room plan in the rental contract, only the room number 5. If it is an error in Overlook Apartments' system, then I don't think I should be responsible for the 4 months of compensation, I was forced to surrender the lease because of their error.6. If it is the error of Oak Grove Realty, then I think I should be refunded the full agent fee of **** for one month's rent and their company should be responsible for part of my compensation loss.Sincerely.7. I implore BBB to handle the case for us as soon as possible because the deadline for overlook to force us to pay the compensation within 60 days is coming up.***********************