We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Abe's Complete Auto Service has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileAbe's Complete Auto Service

            Auto Repairs
            BBB accredited business

            Contact Information

            317 Fresh Pond Pkwy

            Cambridge, MA 02138

            Get Directions
            Visit Website
            (617) 354-9085

            Business hours

            7:00 AM - 7:00 PM
            Business Hours
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            9:00 AM - 9:00 PM

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/30/2014

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Abe's Complete Auto Service is an auto repair shop. The business services include but not limited to full auto repair on domestic and foreign vehicles, towing, body work, glass work and state inspections.

            Business Details

            Location of This Business
            317 Fresh Pond Pkwy, Cambridge, MA 02138
            BBB File Opened:
            6/22/2012
            Years in Business:
            15
            Business Started:
            7/16/2009
            Business Incorporated:
            7/16/2009
            Accredited Since:
            6/30/2014
            Type of Entity:
            Corporation
            Number of Employees:
            6
            Alternate Business Name
            • Abe's Complete Auto Service, Inc.
            Related Businesses
            Hours of Operation

            Primary

            M:
            7:00 AM - 7:00 PM
            T:
            7:00 AM - 7:00 PM
            W:
            7:00 AM - 7:00 PM
            Th:
            7:00 AM - 7:00 PM
            F:
            7:00 AM - 7:00 PM
            Sa:
            7:00 AM - 7:00 PM
            Su:
            9:00 AM - 9:00 PM
            Business Management
            • Mr. Elie Lakkis, Owner
            Contact Information

            Principal

            • Mr. Elie Lakkis, Owner

            Customer Contact

            • Mr. Elie Lakkis, Owner
            • Mr. Eddie Lakkis, Manager
            Additional Contact Information

            Fax Numbers

            • (617) 492-7525
              Primary Fax

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Choosing a mechanic for auto repair and service

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/19/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            In August 2022, while traveling between ************** and ******, I stopped at Abe's Complete Auto Service to repair a problem with my air conditioner. The repair was completed but I was told that I also needed to replace all four of my tires as they were bald. This was also done. When I returned to ****** and prepared to change to my winter tires in October, my mechanic told me that I would need to replace all four of my summer tires as they were bald. I had driven less than **** km. on the supposedly new tires that Abe's Complete Auto Service had installed. My mechanic suggests that there is no way that these tires had only **** km. driven on them. I believe that I have been the victim of fraud whereby used tires were sold to me as new with the idea that a customer passing through *********, ************* with ****** license plates would be highly unlikely to return to complain about the misrepresentation. I would like the price that I paid ($149.00 per tire) to be adjusted to reflect that fact that I was not dealt with in an honest and forthright manner.
            Read More

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Oisin D

            12/01/2023

            We brought our ***** in to get our new tires mounted and the alignment done because the old tires were worn on the inside. A few hours later they told us we was all set and confirmed they adjusted the alignment. It turns out the car was still tracking badly and the new tires were starting to wear on the inside again, so we brought it back. The owner, ***, and his main man, both accused us of lying, but we could prove that they never touched the alignment. They never even put the car in the stall with the alignment machine. We didn't let them push us over and they eventually became more helpful and looked at the alignment. They noticed the ball joints were worn and we agreed to replace them before actually adjusting the alignment for real this time. The technician who did the work told us that it was severely tow-in, and that the tie rod ends had definitely not been touched previously. We have lost our trust in these guys unfortunately. If they had done the alignment the first time, they'd have caught the worn ball joints and we'd have replaced them and we'd have left happy customers. But instead they tried to fraud us.
            Read 2 More Customer Reviews

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.