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Find a Location

Altimetry has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Altimetry

      110 Cambridge St E Cambridge, MA 02141-1819

      BBB Accredited Business

    Business ProfileforAltimetry

    Financial Consultants
    BBB accredited business

    Additional business information

    Additional Info:
    BBB contacted the business regarding its services and refund policy and the business responded:

    “Altimetry currently offers three products: High Alpha – an investment research service focused on identifying and recommending small cap companies; Hidden Alpha – a similar investment research service focused on large cap companies; and the Altimeter – a proprietary software service that can be directly accessed by subscribers.”

    Due to the nature of its product, the business does not offer cash refunds, but does offer credit towards future purchases if the customer is dissatisfied with their purchase.  After an initial 30 days, a pro-rated credit is offered.

    Customers with further questions should contact the business directly.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/3/2022

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Altimetry is a boutique financial research and publishing firm.

    Products & Services

    High Alpha, Hidden Alpha, Altimeter

    Business Details

    Location of This Business
    110 Cambridge St, E Cambridge, MA 02141-1819
    BBB File Opened:
    9/27/2019
    Years in Business:
    5
    Business Started:
    7/30/2019
    Business Started Locally:
    7/30/2019
    Business Incorporated:
    7/30/2019
    Accredited Since:
    8/3/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 28073 for this business, issued by Massachusetts Board of Public Accountancy. The expiration date of this license is 6/30/2026.

    These agencies may include:

    Massachusetts Board of Public Accountancy

    1000 Washington Street, Suite 710

    Boston MA 02118

    (617) 727-1806

    Fax: (617) 7270139

    https://www.mass.gov/dpl/boards/pa

    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    7
    Alternate Business Name
    • VRSH, LLC
    Business Management
    • Mr. Joel Litman, Chief Strategy Officer
    • Ms. Krystle Letts, Senior Manager
    Contact Information

    Principal

    • Mr. Joel Litman, Chief Strategy Officer

    Customer Contact

    • Mr. Joel Litman, Chief Strategy Officer
    • Mr. Rob Spivey, Director
    • Mr. Paolo Gutierrez, Chief Information Officer
    • Ms. Krystle Letts, Senior Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael W

    1 star

    09/11/2024

    I signed up for a one year service and shorter term add-ons. I had no intention for paying the added fees which, as far as I could see, would have added $7,500. I am retired, have some health challenges and a very squeezed budget. I have been trying to build back my small Fidelity portfolio. So, in reply to a deadline and meeting email by **** ******, the principal, I sent him a very clear email of the above intention not to add on the special temporary add-ons when due this autumn. Meanwhile a man who, it turns out on the sales force, called me and had no empathy whatsoever. Once it was clear I was not going to follow up with the $7,500, the conversation was terminated. Today **** sent a nasty email offering to refund everything and told me if I chose the refund, I would not be allowed to apply for any of his services again. I will agree to this, get my money back and will glad to be rid of this predatory disgrace located here in my home area.

    Altimetry Response

    09/12/2024

    Thank you for sharing your concerns. It sounds like there may have been some confusion during a recent conversation with one of our Sales Representatives regarding a promotion featuring *********************. The Representative aimed to clarify the offer presented to you, and from our records, that was the extent of the conversation.
    We understand that there may still be some misunderstanding regarding your account and the details of the promotion. To ensure we address all your concerns and are aligned with what you're hoping to achieve, we recommend reaching out to the Altimetry **************** team at **************. Our team is available Monday through Friday from 9 am to 5 pm EST, and they will be happy to assist you further.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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