We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Flagship Motorcars of Lynnfield has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileFlagship Motorcars of Lynnfield

            New Car Dealers

            Contact Information

            385 Broadway

            Lynnfield, MA 01940-2315

            Get Directions
            Visit Website
            Email this Business
            (781) 596-9700

            Business hours

            11:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 9:00 PM
            8:00 AM - 9:00 PM
            8:00 AM - 9:00 PM
            8:00 AM - 9:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            11:00 AM - 5:00 PM

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Flagship Motorcars of Lynnfield offers the sale and service of new and used automobiles.

            Business Details

            Location of This Business
            385 Broadway, Lynnfield, MA 01940-2315
            Email this Business
            BBB File Opened:
            10/22/1996
            Years in Business:
            28
            Business Started:
            1/1/1996
            Business Incorporated:
            1/1/1996
            Type of Entity:
            Corporation
            Number of Employees:
            105
            Hours of Operation

            Primary

            M:
            8:00 AM - 9:00 PM
            T:
            8:00 AM - 9:00 PM
            W:
            8:00 AM - 9:00 PM
            Th:
            8:00 AM - 9:00 PM
            F:
            8:00 AM - 6:00 PM
            Sa:
            8:00 AM - 6:00 PM
            Su:
            11:00 AM - 5:00 PM
            Business Management
            • Mr. Paul McDaniels, General Manager
            • Mr. Derek Munro, Manager
            • Mr. Michael Andrews, Manager
            • Mr. Nick Ioannidis, Manager
            • Mr. Ken Julian, Manager
            Contact Information

            Principal

            • Mr. Paul McDaniels, General Manager

            Customer Contact

            • Mr. Paul McDaniels, General Manager
            • Mr. Derek Munro, Manager
            • Mr. Michael Andrews, Manager
            • Mr. Nick Ioannidis, Manager
            • Mr. Ken Julian, Manager
            Additional Contact Information

            Fax Numbers

            • (781) 596-9869
              Primary Fax

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/16/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            on 9/7 at 8:30 pm ***** ******* my husband and I went to flagship. the car was listed as a certified car but was not certified once we said we would buy the car they said its not ready. they didnt have a warranty on the vehicle to cover the milage we drive. I called and spoke to **** the sales manager the next day he said the ** was out of office. I explained I dont want to sell them my jaguar. then ****** the sales person called me and said it was ****** and canceled.they do not have my signature to take over my car, they basically stole it from me. now they have the title to my car that I didnt sell them and a new loan with ******* in my husbands name with no car.
            Read More
            Read 3 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mahesh R

            02/23/2023

            I was treated horribly and the managers as well as employees went out of their way to stop me from getting the vehicle. They wasted almost 4 days adding issue after issue to every solution I gave them. I am not sure why they didnt want to sell me a car but it was the obvious they did not want me to. When I complaint the treatment to the manager he really didnt care. It almost felt like a racial bias based on the tone and what was said Eventually, I wrote a review on ******** and ******* Surprisingly now I am not able to edit reviews just for this dealership which means they are capable of preventing people from writing reviews.

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.