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          Find a Location

          McGee Pre-Owned Super Store has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileMcGee Pre-Owned Super Store

            Used Car Dealers
            Multi Location Business

            Contact Information

            32 Schoosett Street

            Pembroke, MA 02359-1823

            Get Directions
            Visit Website
            (781) 829-4494

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            McGee Pre-owned Super Store is an auto dealer that provides the sale and service of pre-owned vehicles. The company performs repairs and services on various makes and models.

            Business Details

            This is a multi-location business.

            Find a Location

            McGee Pre-Owned Super Store has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              32 Schoosett Street, Pembroke, MA 02359-1823
              BBB File Opened:
              2/2/2010
              Years in Business:
              23
              Business Started:
              3/1/2001
              Type of Entity:
              Sole Proprietorship
              Number of Employees:
              30
              Business Management
              • Mr. Robert M. McGee Jr., President
              • Mr. Imed Chahed, General Manager
              Contact Information

              Principal

              • Mr. Robert M. McGee Jr., President

              Customer Contact

              • Mr. Robert M. McGee Jr., President
              • Mr. Imed Chahed, General Manager
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a used car

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/25/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              On Februrary 21, 2022 I purchased a 2017 *** X5 SUV for $52,000 from H3238353731****3836H Pre-Owned H3135353433**3235**36Hstore located at *********************************** in ********, **. I had been driving the car when all of a sudden the engine began to run rough. The engine was not shifting into gear, as if the engine was misfiring. The car shook violently and the engine was skipping. Obviously, something was wrong with the car engine. The car has a 30-day warranty for any repairs since it was a used car. This happened within days of owning the car. I had the car towed to H3238353731****3836H in Pembroke where the dealer said it would be repaired since it is under warranty at no cost. Turns out, the car needed a new engine. So I was sold a car with a bad engine. The dealer said that they would repair the car with a new engine in two weeks, per the General Manager, ****. Every week I would call the dealership and they would say it&#**;s being worked on and the car would be ready in two weeks. That would be the standard response every time I called. Then the response from the mechanic would be "waiting for a part" or "still working on it." There was always an excuse for why the car was not repaired timely. It does not take 3 months to replace a car engine. It&#**;s inexcusable. If they don&#**;t have the mechanics to do the job, then they need to send it to a *** dealership to get the job done at their expense since the car is under warranty. In the interim, the dealership never offered a rental car while the *** was being repaired. Nor a compensation for the car payments made for a car that sat idle for 3 months. My monthly payment for the car is $860. For the inconvenience and time of this repair and the zero customer service assistance from the dealership - the dealer should have offered in "good faith" to make car payments. That would have been an incentive from them to get the job done in a timely fashion. As of today, the car is still at the dealership getting repaired.
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              Read 3 More Complaints

              Customer Reviews

              5 Customer Reviews

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              Most Recent Customer Review

              Dan K

              06/18/2023

              Full Transparency here, my transaction with this dealership took place December 2017 and its now June 2023.That being said, Ive since traded in the vehicle I had purchased from them. The vehicle was a 2013 **** F-150 FX4. When I went to look at it/test drive, I immediately fell in love with it. I ultimately decided to purchase about 3 weeks later. The exact day I drove it home, the **** Service Brake, and Battery lights all came on the dash at the exact same time. I had contacted them about this issue (or number of) and they told me they would correct the issues when I picked up my registration. Their Mechanic, I believe his name was ****, had supposedly ran a diagnostic with a code scanner, and informed me he wasnt able to pull any codes. Though, I brought the vehicle to an actual mechanic and was able to pull multiple codes, as was I with a scanner I had purchased from Auto-Zone. For those who dont know what codes are; they are just basically the vehicles way of communicating to the operator if it detects any malfunctions. The dealers mechanic just put 2 zip ties around the *** Module and said thats all I can do. But he was able to conveniently delete these codes, so the vehicle would pass inspection (they would only cover the inspection fee if I went to the ****** dealership they owned and thats not uncommon to be fair). But since the day I drove it home it was nothing but a headache. I had to wait a very long time to save the money to get it fixed right because of the high cost of the repair. I never expect buying a vehicle to be an easy process but these guys made it border line painful. They are very pushy and really put a lot of pressure on you in the process as well. I definitely wouldnt purchase anything from them again. I hope other customers had a better experience
              Read 4 More Customer Reviews

              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

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