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          Ready Set Boat has 1 locations, listed below.

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            Business ProfileReady Set Boat

            Boat Equipment

            Additional business information

            See all additional business information

            Contact Information

            101 Paradise Ln

            Rochester, MA 02770-4043

            Visit Website
            (484) 739-2628

            Customer Reviews

            1.38/5

            Average of 13 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            18 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            101 Paradise Ln, Rochester, MA 02770-4043
            BBB File Opened:
            12/3/2020
            Years in Business:
            6
            Business Started:
            7/18/2018
            Type of Entity:
            Sole Proprietorship
            Number of Employees:
            1
            Business Management
            • Mr. Justin Viera, CEO/Owner
            Contact Information

            Principal

            • Mr. Justin Viera, CEO/Owner

            Customer Contact

            • Mr. Justin Viera, CEO/Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            18 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/01/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            On June 6th, 2024 I purchased a 115HP Mercury 4-Stroke Outboard Starter from Ready Set Boat. Item # ST119-230728-M115 (2yr warranty). The part was not the correct part, so it was returned with the return invoice per instructions from the web site. The item was delivered on June 17th at 2:40PM. I had not received a credit or a reply to my email, so I did a follow up email on July 8th and then again on July 17th. The phone number that is listed doesn't allow you to talk to customer service or leave a message, it only directs you to email them. The emails were sent to sales@readysetboat.com.I still have not received a credit.
            Read More
            Read 17 More Complaints

            Customer Reviews

            13 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mead S

            06/20/2024

            **************** is very poor. No phone support on an order for ****************** I purchased. I asked for and paid for expedited shipping (2-day) and the part still has not arrived. Kind of wondering if this company actually exists. **** consider putting this in dispute with AMEX if the part doesn't arrive today as promised. Also did not receive a confirmation or tracking number on my corrected email address.

            Ready Set Boat Response

            06/20/2024

            The customer experienced a 1 day delay (due to **** not us) and received his part today - 1 day later than expected.  ******* tracking number was 1Z954Y7A0217026774.  His last correspondence with us was "Thank you!".

             

            I believe he jumped the gun on this bad review.

            Read 12 More Customer Reviews

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

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            BBB reports on known marketplace practices.

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