We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Brigs, LLC has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Brigs, LLC

              185 Dudley Street Roxbury, MA 02119-2571

              BBB Accredited Business

            • Brigs, LLC

              100 Cummings Ctr Ste 433A Beverly, MA 01915-6122

              BBB Accredited Business

            • Brigs, LLC

              589 Concord St Holliston, MA 01746-1319

              BBB Accredited Business

            • Brigs, LLC

              185 Dudley St Boston, MA 02119

              BBB Accredited Business

            Business ProfileBrigs, LLC

            Property Management
            Multi Location Business
            BBB accredited business

            Additional business information

            See all additional business information

            Contact Information

            185 Dudley Street

            Roxbury, MA 02119-2571

            Get Directions
            Visit Website
            Email this Business
            (617) 536-4900

            Business hours

            8:30 PM - 5:00 PM
            Business Hours
            8:30 PM - 5:00 PM
            8:30 PM - 5:00 PM
            8:30 PM - 5:00 PM
            8:30 PM - 5:00 PM
            8:00 PM - 4:30 PM
            Closed
            Closed

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 3/9/2021

            Years in Business: 30

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Brigs, LLC is a full service residential property management business that services Massachusetts, NH and RI.  They manage Condominium Associations, Investment Properties and HOA's

            Business Details

            This is a multi-location business.

            Find a Location

            Brigs, LLC has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Brigs, LLC

                185 Dudley Street Roxbury, MA 02119-2571

                BBB Accredited Business

              • Brigs, LLC

                100 Cummings Ctr Ste 433A Beverly, MA 01915-6122

                BBB Accredited Business

              • Brigs, LLC

                589 Concord St Holliston, MA 01746-1319

                BBB Accredited Business

              • Brigs, LLC

                185 Dudley St Boston, MA 02119

                BBB Accredited Business
              Location of This Business
              185 Dudley Street, Roxbury, MA 02119-2571
              Email this Business
              BBB File Opened:
              1/1/1994
              Years in Business:
              30
              Business Started:
              1/1/1994
              Business Incorporated:
              5/3/2016
              Accredited Since:
              3/9/2021
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              90
              Hours of Operation

              Primary

              M:
              8:30 PM - 5:00 PM
              T:
              8:30 PM - 5:00 PM
              W:
              8:30 PM - 5:00 PM
              Th:
              8:30 PM - 5:00 PM
              F:
              8:00 PM - 4:30 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Mr. Scott D. Wolf, CEO
              Contact Information

              Principal

              • Mr. Scott D. Wolf, CEO

              Customer Contact

              • Mr. Scott D. Wolf, CEO
              Additional Contact Information

              Fax Numbers

              • (617) 247-7500
                Primary Fax
              • (781) 648-9601
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Property management

              Customer Complaints

              10 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/24/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I rent an apartment in the **********************************************. The intercom has not worked for the past 7 weeks. I have notified the landlord and the landlord's agent, both of whom have repeatedly contacted Brigs LLC, the property manager. But the problem has not been fixed!
              Read More
              Read 9 More Complaints

              Customer Reviews

              8 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Rosey L

              09/15/2024

              The worst!1. Miss communication or no communication at all.2. Poor management on the property.3. Posted the problems on portal with auto-responds and took forever to either getting nothing resolved or no never been addressed.4. The company has issues on keep the staffs. JUST HORRIBLE!!!!

              Brigs, LLC Response

              09/16/2024

              It is hard to comment on this complaint as there is no reference or context for me to determine if there is a relationship with this individual or not.  If this is a condominium owner they may not have liked the Board's decision on how to proceed and since we deliver the message the complaint is misdirected.  Regarding staff, yes we as well as the entire industry are having a hard time with staff retention due to the demands of the job.  Our average employee tenure is over 9 years.  We are not perfect however this review gives us no feedback or actionable information to work with.  
              Read 7 More Customer Reviews

              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.