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          On The Transit Auth & Riders has 1 locations, listed below.

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            Business ProfileOn The Transit Auth & Riders

            Sightseeing Tours

            Contact Information

            2201 Washington St # 302

            Roxbury, MA 02119

            Visit Website
            (617) 442-3343

            Customer Reviews

            3/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

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            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            2201 Washington St # 302, Roxbury, MA 02119
            BBB File Opened:
            7/19/2019
            Years in Business:
            16
            Business Started:
            1/1/2008
            Number of Employees:
            7
            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Vincent S

            04/10/2022

            Either Hot or ICE COLD! Why do I love and hate the Ride? Because the Am call center and especially on Sunday to the biggest margin. And Saturday too. Why when I call do I have to call twice? And over a month ago she told me maybe I should call Uber. In general the drivers are totally adequate. But its only frustrating when youre forced to call the call center. And ask where my expected ride at 8:20 isnt here yet. 8:45. I tell her that I see the Ride in the parking lot. She said Im unclear if thats or not. (This makes sense to me because the have many different vehicles, even on Sunday witch was the day) without a call I decided that I better walk home. They put in a call for me. But the Ride has many advantages. The price and it gives you the option to go earlier than the ***** But it has changed in the last 6-9 months. Now you never get the automated phone calls. Saying that tomorrow you will be getting a pick up @4:55Am. This was the way it used to be done. Theyre not open until 5 Am. Now I would say I desired 4:55 Am pick up. (The answer were not open until 5Am, BUT MY OBSERVATION IS WAY IS THE AM CALL CENTER SO AWFUL AND RUDE.? Some of the people are really excellent too!

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