Business ProfileforWyrmwood, Inc.

We bought a gaming table from them via Kickstarter. We patiently waited as the Kickstarter was delayed for over two years. When we finally got our table, it was the wrong color and had many broken and mismatched pieces. Just after we received ours the company announced that the company was struggling to get the color correct on the style we ordered and would be offering a discount to those who want to change their order prior to shipping. We reached out to let them know that our table was one of the defective colored tables and that we want to replace it with another color. The company said they would only send us replacements for the broken and mismatched pieces. When we said we didn't want more mismatched or defective pieces, we wanted to replace the table, the company said they would not replace the damaged and discolored table. We could return the table for the full price minus the shipping and would have to pay additionally for return shipping. We paid for +$600 for shipping and would have to pay at least that plus more for boxing up the solid wood table. All of this was on us to figure out. So the company expected us to pay +$1200 to get no table at all. The company did not honor any of the agreements or promises to ensure we received a quality product. We have warned anyone who will listen to not trust them. Their customer service was nothing but walls and road blocks.