Business ProfileforWinters Home Services

Winters Home Services is hands down the worst company we have ever worked with in the 13 years we have lived in ****************** April 2023, one of their plumbers had an unfortunate accident while replacing a sink, and Winters Home Services removed our entire custom, double vanity from our children's bathroom. I spent days finding a company that could rebuild an identical custom vanity as a replacement. When I finally did, and sent the owner of Winters Home Services, *** Flynn, the quote for the vanity, he rudely replied that it was "too expensive" and he stopped returning my calls and texts. Unbelievable. This guy lives down the street from my family, in a neighborhood where some of our friends are his neighbors - and this is how he behaved and treated me. As a reminder - his plumber had the accident in our house. I called 911 and took care of the plumber while waiting for the ambulance to arrive. And then on the same day, his company (Winters Home Services), removed our custom vanity, as it could not be salvaged. All we wanted was an equal value replacement vanity. We called a lawyer, as well as our insurance company. Our insurance company reached out to Winters insurance company, and then I finally got a call from their insurance company. They said they had been calling Winters for weeks to settle the replacement vanity claim for us, and Winters wasn't returning their calls. Again, unbelievable. And such bad business practice. We finally got a check from their insurance company to cover the cost of the vanity - 6 months after it was removed. Our kids have been using the guest bathroom for the past 6 months. The new vanity is expected to arrive late December, so in total our kids will be without the vanity for 8 months. I have never written a bad review in my entire life, but I want others to know what kind of business Winters Home Services really is. There are many other excellent plumbing companies in the ******* area. Choose another company!