Business ProfileforThe Crab Depot/ Mid Atlantic Crabs
At-a-glance
Related Categories
Business Details
- Location of This Business
- 5717 Governor Ritchie Hwy, Baltimore, MD 21225
- BBB File Opened:
- 6/12/2012
- Years in Business:
- 12
- Business Started:
- 12/7/2011
- Business Management
- Greg Daley, Owner
- Contact Information
Principal
- Greg Daley, Owner
Customer Contact
- Greg Daley, Owner
- Additional Contact Information
Phone Numbers
- (866) 930-2722Other Phone
Email Addresses
- Primary
- (866) 930-2722
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintCustomer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Star B
1 star06/04/2022
Update 1: I went back to the store with my crabs and was told they could only give me live crabs since my order was paid using EBT. I was also told that these crabs don't look bad there just light. I'm pretty sure that's super exaggerated because nothing about these crabs look edible or safe to consume and the weight of them is damn near comparableto a sheet of paper. Also, why would I want more crabs from a place that deemed this batch as passable for sale? If this business is thriving selling this quality of crabs my $55 shouldn't hurt you. I will continue to reach out and update this review until we meet a fairly appropriate resolution. Judging from the previous comments this is typical behavior towards customers paying with EBT. Would love to speak to some of those previous customers as well.
Update 2: Contacted by the owner Greg who also refused to come to a fair resolution. His excuse was FDA policy. FDA wouldn't pass the crabs he selling so that has no bearing on the quality of crabs he sells and pockets from. Sounds like he is using EBT customers to increase revenue and the policy to protect himself. At the end of the day the customer takes the loss and it's not a fair trade. These people know exactly what they are doing and I'm going to dig deeper. It's not even so much about the money it's the principle.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.