Business ProfileforJohnson Chimney Service

I had contracted with ********************* of Johnson Chimney to replace the crown on two of my chimneys and to waterproof the external stone construction of one chimney. Without my permission, the crew that came to do the work covered two of the stones on my chimney with cement. There was never any mention during my initial consultation with ************ that there were any issues with any of the stones or that they needed treatment. There was nothing in the contract that I signed that there were any issues with any of the stones. Moreover, the crew that came to do the work never mentioned to me (even though I was home at the time) that there were issues with the stones and that they needed to cover them with cement. Unfortunately, I paid ************ before I realized what his crew had done. This part of the chimney is visible from two of my upstairs windows, so it is extremely unsightly.When I complained to ************, he argued that the stones were missing and that his crew filled in the holes for my benefit. Again, there was never any mention of any missing stones prior to the work being done or during the work and no one had my permission to cover my chimney with cement. Johnson Chimney offered to paint the cement to look like the stone on my chimney and I agreed. When his worker came out to paint the chimney he lamented that he only had spray paint and that it would not look any better than the cement. He showed me what it was and, in fact, it was a gray cement colored spray paint. He was kind enough to explain to ************ that this was not a good option. Neither ************ nor his company has responded.I am asking that Johnson Chimney either replace the stones they covered with cement with natural stones similar to what I have on my chimney or refund to me the money I paid them.