Business ProfileforAntwerpen Hyundai Catonsville

******** ******  Antwerpen Hyundai 6440 Baltimore National Pike Baltimore, MD 21228 Request for Immediate Repair of Defective Front Bumper Dear Jamail *********, I am writing to formally request immediate attention and resolution to an ongoing issue with my recently purchased vehicle from your dealership. I purchased a Hyundai, sonata, 2024 on may 15, 2024, and I have been experiencing a persistent problem with the front bumper. Specifically, the both corner of the front bumper continues to come loose and does not stay securely attached to the vehicle. This issue was noticed shortly after the purchase, and despite my previous attempts to have it addressed, the problem has not been resolved. As the vehicle is still under warranty, I believe this issue should be covered, and I expect it to be repaired at no additional cost to me. The repeated failure of the bumper to stay securely in place not only affects the vehicle’s appearance but could also pose a safety risk. I am disappointed that this matter has not been taken seriously thus far, and I am requesting that it be addressed immediately. I would like to schedule an appointment as soon as possible to have this issue rectified. Please contact me within reasonable timeframe, 48 hours to confirm an appointment for this repair. If I do not hear back within this timeframe, I will be forced to escalate this matter to Hyundai’s corporate customer service and relevant consumer protection agencies. I appreciate your prompt attention to this matter and look forward to a swift resolution. Thank you for your understanding and cooperation. Sincerely, ******** ******