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          Puddles Company has 1 locations, listed below.

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            Business ProfilePuddles Company

            Pool Contractors

            Current Alerts For This Business

            Alert:
            As of 3/9/2022, BBB has noted a volume of consumer complaints filed against this business, alleging deposits are being collected, however work is not being done. BBB is working to obtain response from the business to each of the consumer's concerns and encourages Maryland consumers to also file with the Maryland Home Improvement Commission. https://www.dllr.state.md.us/license/mhic/mhiccomp.shtml

            Additional business information

            Additional Info:
            As of 3/9/2022, BBB has noted a volume of consumer complaints filed against this business, alleging deposits are being collected, however work is not being done.

            BBB is working to obtain response from the business to each of the consumer's concerns and encourages Maryland consumers to also file with the Maryland Home Improvement Commission.

            https://www.dllr.state.md.us/license/mhic/mhiccomp.shtml
            See all additional business information

            Contact Information

            Frederick, MD 21703

            Email this Business
            (240) 400-0751

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            Frederick, MD 21703
            Email this Business
            BBB File Opened:
            2/8/2022
            Years in Business:
            4
            Business Started:
            5/7/2020
            Business Incorporated:
            5/7/2020
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 121024 for this business, issued by Maryland Home Improvement Commission. The expiration date of this license is 10/30/2024.

            These agencies may include:

            Maryland Home Improvement Commission

            500 N Calvert St Ste 301

            Baltimore MD 21202

            (410) 230-6309

            https://www.labor.maryland.gov/license/mhic/

            Type of Entity:
            Corporation
            Contact Information

            Principal

            • Mr. Daniel Ostrow, Owner

            Customer Contact

            • Mr. Daniel Ostrow, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a pool contractor

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/18/2022

            Complaint Type:
            Order Issues
            Status:
            Unanswered
            The owner of the company Daniel O***** has taken $36,000 from me for a pool install and has not completed any work. He has stopped answering my calls and took down his business page. He has scammed several others out of extreme sums of money and I have spoken to them directly.
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sherrie J

            02/16/2022

            I wish i could give this company 0 stars. Danny O, the company owner, and apparently the sole employee at the time he took down his website, has been taking down payments from people for pool installs, then not doing the work. He came to our house, evaluated the backyard, talked about the plans, had me sign a contract, then required a $25000 down payment. Apparently the amount of down payment differs between the other negative reviews left for him on Yelp. One was even higher than that. It has been over 3 months since giving him this money and signing the contract. Now, he doesn't answer his cell phone and it says mailbox is full (go figure), business phone is out of service, business website it taken down, all his social media accounts associated with this company are taken down. He is trying to hide, but he will find out it doesn't work like that. I had emailed a few times, with no response. I strongly recommend consumers stay far away from him. Remember the name because after doing research on him, he just changes the company name after a while.

            Local BBB

            BBB of Greater Maryland

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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