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Find a Location

Cumberland Valley Heating & A/C, Inc. has 1 locations, listed below.

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    Business ProfileforCumberland Valley Heating & A/C, Inc.

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 10/8/2014

    Years in Business: 36

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers installation and service on heating and air conditioners. They offer their services to customers both residential and commercial.

    Business Details

    Location of This Business
    11005 Bower Ave, Hagerstown, MD 21740-7625
    BBB File Opened:
    1/19/1995
    Years in Business:
    36
    Business Started:
    9/1/1988
    Business Incorporated:
    4/27/1994
    Accredited Since:
    10/8/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 2705169283 for this business, issued by Virginia Department of Professional and Occupational Regulation. The expiration date of this license is 9/30/2026.

    These agencies may include:

    Virginia Department of Professional and Occupational Regulation

    9960 Mayland Dr

    Richmond VA 23233

    (804) 367-8511

    https://www.dpor.virginia.gov/Boards/Contractors/

    BBB records show a license number of WV035245 for this business, issued by West Virginia Division of Labor. The expiration date of this license is 2/26/2025.

    These agencies may include:

    West Virginia Division of Labor

    1900 Kanawha Blvd E

    Charleston WV 25305

    (304) 558-7890

    https://labor.wv.gov/

    BBB records show a license number of PA103692 for this business, issued by Pennsylvania Office of Attorney General. The expiration date of this license is 11/2/2025.

    These agencies may include:

    Pennsylvania Office of Attorney General

    16th Floor, Strawberry Square

    Harrisburg PA 17120

    (717) 787-5211

    Type of Entity:
    Corporation
    Business Management
    • Mr. Joseph C. Barnes, President
    • Ms. Melissa Matheny, Office Manager
    Contact Information

    Customer Contact

    • Ms. Melissa Matheny, Office Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mary S

    1 star

    04/22/2024

    The branch store in Hagerstown charged me $543.00 for a replacement part for our furnace. Here is the picture of the bag -sorry it would not accept the image the repair man left me with the old part in it..which he said was still okay but could go at any time. Fine, no problem. Here is the cost of that part ********* ****** ******* HVAC Piston Orifice Kit .071 ****** ******** ********** *** ******* (*****) 100% positiveSeller's other itemsSeller's other itemsContact seller US $9.87/ea So what are your thoughts on this one.

    Cumberland Valley Heating & A/C, Inc. Response

    04/25/2024

    Ms. S******** contacted the office yesterday and informed us she contacted BBB to take this review away.  Ms. S******** apologized immensely for this comment and review.  She could not stop apologizing to us.  I feel this review is settled between us and the customer.  We hung up with each other telling the other to have a blessed day.

    Melissa M******

    Office Manager

    Local BBB

    BBB of Greater Maryland

    BBB Reports On

    BBB reports on known marketplace practices.

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